The decision to separate the system’s brains—the base station—from the keypad is smart: It allows you to place the larger base station somewhere out of the way and put the smaller keypad near an entry door, where it’s easy to access. You can also deploy more than one keypad—one at the front door, one at the back, and one on your bedside table, for instance. Putting the base station somewhere other than near an entry door also enhances the system’s overall security: If burglars can’t find it quickly, they can’t disable the system.
UPDATE: 1 Year-On. We have had the Ring Pro for One full year now. I've also added two of the chime accessories. I'm just as happy with it now as I was when I wrote this review. We tried to trouble shoot the sound a few times and still have had no luck with it. I think my unit might just be defective in that area. However I still think if this was advertised as a camera only, it would be 100% worth the price and 5 stars. I did have someone point out the sticker over the ring might be the cause of our sound problem, removing it didn't help.
At 4.5 by 1.8 by 0.8 inches (HWD), the Ring Pro is slimmer and looks more like a traditional doorbell than the August Doorbell Cam Pro, the RemoBell, and the original Ring. It comes with four interchangeable faceplates (black, bronze, nickel, and white) to match the exterior of your home, a screwdriver, mounting screws and anchors, a Pro Power Kit for connecting to an existing chime box in case your existing doorbell wiring does not provide enough power, extension wires, and illustrated instructions. Ring also sells a battery-powered model, the Video Doorbell 2.
Ring’s sensors operate on battery power, the keypad and base station come with AC adapters, and the Z-Wave range extender plugs directly into an AC outlet. All three of those components have battery backup, so the system will continue to operate in the event of a power outage. The base station connects to your home network via hardwired ethernet or Wi-Fi. A Ring Protect subscription activates an LTE module in the base station that will keep the system connected to the internet if your broadband connection goes down. You can even run the keypad on battery power full time if you choose, since most homes don’t have AC outlets right next to doors. An LED will tell you when the battery needs to be charged.
Since the Security Kit only comes with one detector and one sensor, you’ll likely need to invest in more sensors if you’re looking to cover any space with multiple access points. The advantage of the Ring contact sensors is that they work on both doors and windows, meaning you can easily swap them from one location to another as you configure your set-up. When triggered, the sensors will send instant alerts to your phone, letting you react in real time. While a little bigger than traditional sensors, these come in a bright white color, blending in with most door and window frames.
abode also sells their own line of cameras. They sell an image sensor, which will take three snapshots if it detects motion, and two streaming cameras. I’ve tested two of the three. The two cameras I tested were unfortunately unimpressive, and I found Nest cameras to be vastly superior. abode’s newest camera, not tested, offers two major benefits: FHD 1080P resolution and two-way audio. Of course, there’s also abode iota which offers the same camera specs as the newest abode streaming camera. The benefit of using abode cameras over Nest cameras is free cloud and local storage. abode’s streaming cameras support a microSD card and include three days of free cloud storage. Nest supplies just 3 hours of snapshot storage for free. As described above, if you want more Nest storage, you will need to pay for Nest Aware.
The Ring Alarm starter kit is one of the most affordable security systems available. For $200, you get a wireless base station, a keypad for arming and disarming the system, one entry sensor, one motion sensor and a Z-wave range extender. I would have liked the kit to include at least two entry sensors since there's typically more than one point of entry to every dwelling, but you can purchase additional entry sensors for $20 a piece.
The most useful product offered by Nest that the Ring system does not have is a connected lock. This tamper‑proof, key‑free deadbolt connects to the Nest app, letting you lock and unlock your door remotely. Users can also create passcodes for family, guests and people they trust, or give them a Nest Tag programmed to let them in only at certain times of the day.
Ring Alarm doesn’t support smart lighting controls, door locks, thermostats, garage-door openers, or other common smart home products today, and there’s a very short list of supported third-party products. But it lacks nothing needed to support those and similar devices down the road. And in an interview with Ring Solutions president Mike Harris earlier this week, I learned that’s exactly what Ring intends to do.
So this Ring Video Doorbell worked for about 4 months. I came home one day and the door bell button was stuck in the down position and the unit burned out. I contacted Ring and customer service was receptive and sent me a replacement unit. Unfortunately the replacement unit had trouble connecting to my solid wi-fi and I was directed to reboot the unit by holding down the orange button for 20 seconds. After the unit was rebooted it connected to wi-fi but would not charge or ring my mechanical door chime. My unit was hardwired to my doorbell using a 16 volt transformer and mechanical door bell and the first unit worked fine until it burned out. I spent some time on chat with customer service going through all the troubleshooting when they eventually agreed to send another replacement unit.