Great article with lots of useful information. Very comprehensive comparison that really helps people make a wise decision based on their particular needs. FYI, I chose abode for my home security needs because it’s a proven shipping product and it integrates well with other systems. Although the camera quality might not be as good as others, it will suffice for my needs.
I have had a very disappointing experience with my Ring Video Doorbell Pro. When it was installed, I had some customer service issues which were fixed quickly. Then after a few days, the unit continually dropped it's signal and didn't work. I would reboot it, as instructed and repeatedly within 24 hours I would lose the signal again. Finally, the unit lost power completely. Every time I called their customer service, they ran me through the same circus of reboots, despite the fact I told them the battery was drained and although the unit was connected to power, it was not working. I've made 5 calls to their customer service department with long waits on hold and the same scripted 'fix' that has not worked. At this point, I will be returning the doorbell & stick up cam to Amazon for a refund of a defective product that Ring does seem to want to support.

The Ring™ Video Doorbell connects to your home Wi-Fi network and sends real-time notifications to your smart phone or tablet when someone is at your door. Using our free Ring App which is available for Apple, Android, and Windows 10 devices, you can see an HD Video stream of the person at your door and speak to them using two-way audio communication.
The Ring Alarm is equipped with the hardware to serve as a smart hub, though it's not quite there yet. While the base station contains both ZigBee and Z-Wave radios, only the latter is user- accessible, and any noncertified third-party devices that are paired won't trigger the alarm. You can pair Z-Wave products through the Ring app, but they'll only use the base station as a bridge.
Ring, an Amazon company, also sells several security sensors. First is the keypad. The keypad runs on battery power, and you can wall mount it or place it on a flat surface. In addition to arming and disarming your system, the Keypad Control Panel allows you to choose between Armed Away and Armed Home. When using the keypad to arm your system, it provides a grace period to reduce false alarms. You can customize the grace period using the mobile app. Finally, you can simultaneously press and hold the check and x buttons for three seconds to trigger the panic alarm.
When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.

Watch over your home from your phone, tablet or PC with the all-new Ring Video Doorbell 2. The latest version of Ring’s iconic Video Doorbell features an innovative design packed with advanced security features. With 1080HD video, two interchangeable faceplates and a quick-release rechargeable battery pack, the new Ring Video Doorbell 2 makes monitoring your home even easier than before. Get instant alerts when people press your Doorbell or trigger the built-in motion sensors, and see, hear and speak to visitors from your phone, tablet or PC.
As far as Ring Alarm, I don’t have an answer for you, but I understand and appreciate the knowledge you’ve shared. I would also agree that if they haven’t advertised jamming detection, that’s probably because it doesn’t exist. A Twitter friend of mine, who works for Underwriters Laboratories (UL), also mentioned that the system is not UL certified. Again, probably not as important to you as this jamming issue, but something interesting to note.
Ring Alarm doesn’t support smart lighting controls, door locks, thermostats, garage-door openers, or other common smart home products today, and there’s a very short list of supported third-party products. But it lacks nothing needed to support those and similar devices down the road. And in an interview with Ring Solutions president Mike Harris earlier this week, I learned that’s exactly what Ring intends to do.
Nest, Ring, and abode all sell cameras. Nest works with Nest Cams including the indoor and outdoor cameras, Nest IQ both indoor and outdoor, as well as Nest Hello. When Nest Secure detects an alarm event, it will trigger your Nest cameras to take a snapshot. If you have email alerts turned on, the cameras will email you a snapshot of the event. It can also send a push notification to your phone.
Nest Secure’s monitoring service is provided by Brinks Security. Originally, service was offered by MONI before MONI, LiveWatch, and Brinks merged to form the Brinks brand. Monitoring of Nest equipment through Brinks is $29.00 per month plus the cost of equipment. If purchased through Brinks, equipment is only $299 for Nest Guard, two Nest Tags, and two Nest Detect Sensors. If you want a discount on Nest Secure services, your only option is to sign a contract. With a three-year contract, you’ll pay $19.00 per month; equipment remains at $299.
All of these limitations make the Ring Alarm feel less like a cohesive part of an integrated smart home and more like a bolt-on appendage that requires its own app and accessories. For its part, Ring says that smart home integrations are coming, but it wanted to make sure that it had nailed down the security aspect of the system before adding to it. The company says it plans to add integrations with lighting, door locks, and other smart home gadgets down the road, but it wouldn’t provide a timeline for these options when I asked.
Aside from the obvious value proposition, Ring’s big pitch for the Alarm system is its simplicity. Though it has all of the features necessary for a proper home security system – professional monitoring, battery and cellular backup for the event of a power loss – installing the Ring Alarm in my home took less than 20 minutes and involved following the app’s instructions to get the base station on my Wi-Fi network and register each included piece. Cleverly, Ring presets the included motion detector, contact sensor, and range extender to pair with the hub that’s in the box, so getting them set up is just a matter of pulling the battery tab to wake them up and waiting a moment for the app to find them.
I have had a very disappointing experience with my Ring Video Doorbell Pro. When it was installed, I had some customer service issues which were fixed quickly. Then after a few days, the unit continually dropped it's signal and didn't work. I would reboot it, as instructed and repeatedly within 24 hours I would lose the signal again. Finally, the unit lost power completely. Every time I called their customer service, they ran me through the same circus of reboots, despite the fact I told them the battery was drained and although the unit was connected to power, it was not working. I've made 5 calls to their customer service department with long waits on hold and the same scripted 'fix' that has not worked. At this point, I will be returning the doorbell & stick up cam to Amazon for a refund of a defective product that Ring does seem to want to support.
The square wireless base station is the main component of the Ring Alarm system. It's 6.7 x 6.7 x 1.4 inches in size, and though it lay flat on a bookshelf for this review, it can be mounted on a wall. The base station has ZigBee and Z-Wave antennas, and while the latter is available to use with compatible third-party accessories, anything that isn't Ring-certified won't work with security monitoring.
Update 3/24/16 - Ring has added “Live View” to their feature set. It allows you to access your Ring Doorbell any time you wish. This solves the problem with #3 as long as you are not on battery power. Obviously, it also lets you “dial in” any time you wish to check out your front or back yard (where ever your doorbell is). This is a feature that I like as every once in a while I just like to see if its raining or foggy at the house.
×