There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
Ring Protect retails for $199 for the basic hardware, which is also less than Nest Secure’s $399 entry price. The system also works with all of Ring’s existing products, and will be rolling out support for third-party connected devices over time, too. On its own, it operates as a self-monitored connected security system, sending you alerts while you’re away. The Protect plans starting at $10 monthly include 24/7 monitoring by professionals, as well as unlimited cloud storage for recording from an unlimited number of Ring devices, as well as a 10 percent discount on future Ring hardware purchases.
I mentioned a cat sitter. It was kind of awesome to be able to see that she came by every day. In fact, the first day she didn’t come by until 11:00pm and I worriedly texted her to see if she was going to come. Every other day I took solace in knowing that she had already stopped by without having to text her or fear her shed forget. I was able to see when the lawn service came by and did their thing. I was able to see when packages were delivered and when my mom brought the nephews up to use the pool. I also got to scare the crap out of our friend as they were leaving our empty house and I wished them goodnight. That was worth some money right there. I even caught a few people using my driveway to turn around.
If you're set to Home and Armed and you trigger an entry sensor that's fitted anywhere but your front door, the base station will sound a piercingly loud 104-decibel alarm until you can get to the keypad, or to your phone to deactivate it. If you're Away, both the motion and the entry sensors will trigger the alarm — unless, again, the entry sensor is affixed to the front door, in which case it will start a 60-second countdown until you enter your PIN (you can adjust the timer as you need).
The Ring Pro uses the same Android and iOS mobile app as other Ring devices. It opens to a My Devices screen that has a button for each installed Ring device at the top, as well as a Neighborhood button. Like the Floodlight Cam, the Ring Pro offers a Neighborhood feature that lets you share recorded events with neighbors who have downloaded the Ring app and joined the Neighborhood. You'll receive an alert when a neighbor posts a video, as well as for activities such as fire and police action in your neighborhood.
UPDATE: 1 Year-On. We have had the Ring Pro for One full year now. I've also added two of the chime accessories. I'm just as happy with it now as I was when I wrote this review. We tried to trouble shoot the sound a few times and still have had no luck with it. I think my unit might just be defective in that area. However I still think if this was advertised as a camera only, it would be 100% worth the price and 5 stars. I did have someone point out the sticker over the ring might be the cause of our sound problem, removing it didn't help.
My home lacks any sort of doorbell wiring, so the Video Doorbell 2’s battery-powered features appealed to me. To install it, I drilled two holes into the brick around my door, used the angled bracket provided in the box with the Video Doorbell 2 to angle it toward the doorway, and then mounted the actual doorbell to that. (A flat bracket is also provided.) The whole install process took about 10 minutes, since I didn’t have to actually wire anything up. If you have a more complicated setup, Ring provides video tutorials to walk you through it.
Both systems offer exceptional protection and support, so the choice really comes down to your unique needs. For someone who wants their home to be fully automated and for their devices to talk to one another, Nest is the easy choice. While more expensive, the system offers excellent connectivity and added products like the Nest Tags and connected lock.
“Where we’re going with it is once we know this, we can then do things in our network which include, you know if someone’s walking around your house at 3 AM in the morning and your house is on stay mode, then we can do a different type of alert or sort of raise the alert level on that camera,” explained Siminoff. “And then we do things like deliver presence saying ‘How can I help you, what are you doing?’ and so really taking that presence and that interactivity, and that pre-crime thing that Ring is so good at and take it to the next level by knowing the status.”
This, according to Siminoff, is one of Ring’s key differentiators over home security industry stalwarts like ADT. He repeatedly called ADT and its ilk “marketing companies” on our call, whereas Ring is a product and “mission” company. The goal of most home security providers is to market safety and security and sell that marketing as a product with a lucrative recurring subscription, is the implication, whereas Ring is focused on an overall goal of making neighbourhoods more secure, per Siminoff.
Ring’s Alarm, which is finally shipping to customers starting today, is the latest in these new, do-it-yourself home security systems. It’s most similar to the Secure system that Nest released last year, and uses a variety of motion, entryway, and fire / carbon monoxide sensors, along with Ring’s other home security cameras to monitor your home for emergencies and intrusions.
Installing the actual ring was even easier. I was able to drill into grout lines between stones so I had that going for me. The hook up was super easy, two wires from the house connect to the two connectors on the Ring – doesn’t even matter which is which. Nice and easy. I will have to work out something to cover the shimmed side, but I’ll work something out.
The picture isn’t quite as rosy if you’re also looking for a full-fledged smart home system. Ring Alarm is positively capable of being a great smart home controller. But it’s not that today. And to be fair, Ring isn’t promising that it ever will be—at least not officially. But they wouldn’t have built in Z-Wave, ZigBee, and whatever that third mystery radio is if they didn’t intend to go down that path.