As far as actually using the Video Doorbell 2, my experience was largely positive. The video that’s streamed live from the doorbell is bright and has decent resolution, and the IR sensors around the camera make it possible to see visitors at night, too. Connecting to the camera through the smartphone app was quick, even if I wasn’t home and had to use LTE, and the two-way microphone and speaker made it possible to talk to visitors directly. I was even able to view the camera’s feed on Amazon’s Echo Show — though it doesn’t support two-way audio, and I had some trouble connecting to the camera at times.


You have 2 alarm modes: home and away. Using the app you get to chose which sensors will trip home mode and away mode; to be a little more specific, in the app you can select a sensor and check a box next to away and a box next to home if you want it to trip the alarm even if your alarm is active in “home mode” such as when you’re sleeping at night, where motion sensors inside won’t trip the alarm, but doors or windows opening will do so. You can also select a motion sensor and select a lower sensitivity level in case you have pets. You can do all this from the app even away from home.
* Advertised Price Per Month: The advertised price per month is the estimated monthly payment required to be made on your WebBank/Fingerhut Advantage Credit Account for a single item order, or if at any time your account has multiple items on it, then please see the payment chart for payment terms. The advertised price per month will not apply. See Full Cost of Ownership.
3) Operational Use. I like being able to set up polygons for the motion detection zones. I was able to easily mark my drive way, flowerbeds and porch. I’ve never had a problem with the busy traffic from the road (something the security guy mentioned was a problem with his original Ring). There are two problems they need to work out: You will get a motion detect when the night vision clicks on in the evening and when it clicks off in the morning. Expect that.
I started with the extra power pack that gets installed inside and connected to your door chime. It was the more complex part of the installation and involved a very tall ladder but it went well. I was impressed that the ring doorbell came with everything you need to install it – including the drill bit AND a screw driver. It even has extra bits you MIGHT need (like extensions wires and extra screws). I also really appreciated how everything was in separate baggies for which part of the install you were doing and was very well labeled (extras were labeled as extras, pro kit wires in one bag, doorbell wires and screws in another). I was unable to fit the power kit inside my chime housing but it doesn’t look bad attached to the wall just outside the chime housing (see picture). It’s just a bit larger than a matchbox.

When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.


Most of my setup time was spent testing the position of the three contact sensors I received. The magnetic sensors consist of two parts. One part goes on a door or window frame, the other part goes opposite it so that when the door or window is opened, the magnetic connection is broken. If the two pieces aren't close enough, roughly half an inch, the sensor doesn't work.

For doors especially, I much prefer sensors that can be embedded into the door and doorframe, so they’re completely hidden. As I mentioned earlier, Nest really innovated on this front, embedding pathway lights and secondary motion sensors into its Nest Detect sensors. Ring sensors have an LED that lights up when activated, and the base station (but not the keypad) will chirp when a sensor is activated, but that’s about it. But it’s worth noting that a basic Nest Secure system costs $499 to the Ring Alarm’s $199, and Nest Detect sensors cost $59 each where Ring’s cost just $20 (extra Ring motion sensors are priced at $30 each).
By removing the battery, Ring has been able to make the Ring Video Doorbell Pro a bit slimmer and smaller than its first- and second-generation models. The Pro measures 4.5 inches x 1.85 inches x 0.8 inches (11.4 centimeters x 4.7 centimeters x 2.0 centimeters). That’s 6.7 cubic inches (108 cubic centimeters) versus 13.6 cubic inches (223 cubic centimeters) for the Ring Video Doorbell 2—an impressive reduction in volume of more than half.
Getting this much capable home security hardware for $199 is an absolute bargain (the system became available for purchase today). Adding door/window sensors for $20 each and motion sensors for $30 is an absolute bargain. Paying $10 a month for professional monitoring and video storage in the cloud for an unlimited number of Ring security cameras is an absolute bargain. Ring Alarm will be a huge hit with people looking for a straightforward, easy-to-use home security system.
On the plus side, the new Chime accessory mitigates some of Ring’s app friction. Even if your phone is in another room, or if you’ve turned its volume down, you can still hear that someone’s pressed your doorbell button. From there you can just go straight to your front door, and talk to your visitor in person. Just like they did in I Love Lucy and The Dick Van Dyke Show.

The Ring Pro captures video at 1080p and has a 160-degree field of view. It uses three infrared LEDs to provide up to 30 feet of night vision and has a built-in motion sensor, a microphone, a speaker, and an interior chime. The camera uses 802.11n circuitry (2.4GHz and 5GHz) to connect to your home Wi-Fi, and requires a two-wire 16-24 volt power source (the same power source used for traditional doorbells). In addition to the camera, there's a doorbell button on the face of the device surrounded by an LED ring that glows blue when the button is pressed. There are two terminals on the back, and a setup button on the right side that you can get to by removing the faceplate.

I have had a very disappointing experience with my Ring Video Doorbell Pro. When it was installed, I had some customer service issues which were fixed quickly. Then after a few days, the unit continually dropped it's signal and didn't work. I would reboot it, as instructed and repeatedly within 24 hours I would lose the signal again. Finally, the unit lost power completely. Every time I called their customer service, they ran me through the same circus of reboots, despite the fact I told them the battery was drained and although the unit was connected to power, it was not working. I've made 5 calls to their customer service department with long waits on hold and the same scripted 'fix' that has not worked. At this point, I will be returning the doorbell & stick up cam to Amazon for a refund of a defective product that Ring does seem to want to support.
Next, they have plans to sell a Ring Smoke & CO Listener that listens for the sound of your smoke detector then sounds your siren and sends an alert if anything is detected. Keep in mind that this is not a smoke detector, but rather a device that will supplement your current smoke alarm system. As already mentioned, you can also buy the First Alert Z-Wave Smoke/CO Alarm, which will connect to your Ring Alarm system.
Throughout testing, I liked how I could verify the comings and goings of our dog walker simply by listening for the sound of the chime. The motion alert feature is ultra-sensitive, so I had to decrease its range to reduce false positives. I also found that it doesn’t begin recording video until someone has been at the door for a few moments. For example, the doorbell recorded a video of a delivery person leaving my door step, but I didn’t get video of him approaching and leaving my package.
I set up the new system with ease. It Took about 45 minutes! I have to give props to Mr. Siminoff for adding in this 7 day training period which allowed me to learn the new equipment without the fear of having the authorities show up. Thank God someone is thinking outside the box. My last alarm system that was much more expensive and hardwired, came with no training at all and no grace period for learning. As a result, I set it off multiple times by mistake and actually got a fine from my town because the cops showed up to the false alarm. That said, this was a much better initial experience.

I have had a very disappointing experience with my Ring Video Doorbell Pro. When it was installed, I had some customer service issues which were fixed quickly. Then after a few days, the unit continually dropped it's signal and didn't work. I would reboot it, as instructed and repeatedly within 24 hours I would lose the signal again. Finally, the unit lost power completely. Every time I called their customer service, they ran me through the same circus of reboots, despite the fact I told them the battery was drained and although the unit was connected to power, it was not working. I've made 5 calls to their customer service department with long waits on hold and the same scripted 'fix' that has not worked. At this point, I will be returning the doorbell & stick up cam to Amazon for a refund of a defective product that Ring does seem to want to support.
This one is for anyone who lives in a medium to large size house. The Ring Chime Pro boosts the Wi-Fi signal from your router so that even your most remote Ring devices are supported. This also amplifies any notifications they send. Most users have found that this significantly improves the strength of their doorbells, which makes sense as the front door is often far away from your living room or office. Possibly the simplest item to install on this list, simply plug the Ring Chime Pro into a wall outlet and you’re good to go.
Ring Protect retails for $199 for the basic hardware, which is also less than Nest Secure’s $399 entry price. The system also works with all of Ring’s existing products, and will be rolling out support for third-party connected devices over time, too. On its own, it operates as a self-monitored connected security system, sending you alerts while you’re away. The Protect plans starting at $10 monthly include 24/7 monitoring by professionals, as well as unlimited cloud storage for recording from an unlimited number of Ring devices, as well as a 10 percent discount on future Ring hardware purchases.

But those were only best-case scenarios. Throughout real-world testing with visiting strangers as well as staged testing with friends, I oftentimes experienced very long latencies between the button press and a phone notification. Sometimes the lag would last up to three or four seconds. And sometimes I wouldn’t receive any smartphone notification at all. Case in point: the hapless pizza delivery guy who pressed the Ring button two times before giving up, and calling my phone.
From what I understand, it’s not so much a matter of just buying a device, but also programming it to the exact frequency that matches your alarm system. (Which makes an interesting case for not using a security sign, but that’s another debate.) That said, a really good signal jammer can cost upwards of $1,000, and as CNET pointed out, they would still have to smash a window or break down your door. The guy who wants money for his addiction isn’t going to spend the money and effort needed to pull off a jamming heist. Of course, if you are a public figure or might be the target of a more complex attack, I would suggest looking into a wired alarm system.

Through Works with Nest, abode works with Nest Protect, Nest Thermostat, and Nest Cam. Using this integration, you have the option to sync your abode modes with Nest modes or keep them separate. The abode system also offers deep integration with the Nest Thermostats. From the abode app, you can access and control your home’s temperature and create temperature thresholds. The same is true for ecobee users.


I agree! This was a great comparison article for me and timely. A neighbor of ours just recently got robbed and led us to upgrade our basic home security features. I am curious if this article will be updated once Abode Iota is launched. I like the al a carte of monitoring with Abode and may end up getting nest outdoor camera with Abode. Thank you again!
Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
I would go beyond resolution and consider what you want the camera to do. My favorite outdoor camera is Arlo Pro, but a battery-powered outdoor camera will come with its own challenges. In my front yard, I need 24/7 continuous recording which is Nest, but I can’t deal with the way the giant wire looks on Nest Outdoor so I used Nest Cam Indoor filming through a window for a couple of years, which also has its own challenges, until I swapped out my Ring Doorbell for Nest Hello. Nest Hello is Nest’s video doorbell and it can record continuously.
Even if you experience a power outage, both security systems will continue to work thanks to cellular connectivity. This feature is available from Nest for an additional $5 per month or $50 for the year. Ring includes this feature as part of their Protect Plus plan. Nest’s backup battery will last for 12 hours, while Ring’s will last for 24. With a longer battery life and an included cost, Ring is the clear winner here.
Ring makes sure that no matter your experience level, you're empowered with information. The minute you open the box, there are neatly packaged containers with nearly every component needed to install the kit. Before you do any of that, however, you'll have to add each device through the Ring mobile app, which is extremely straightforward — all you have to do to start setting up accessories is tap the button that says "Set up a new device."
The decision to separate the system’s brains—the base station—from the keypad is smart: It allows you to place the larger base station somewhere out of the way and put the smaller keypad near an entry door, where it’s easy to access. You can also deploy more than one keypad—one at the front door, one at the back, and one on your bedside table, for instance. Putting the base station somewhere other than near an entry door also enhances the system’s overall security: If burglars can’t find it quickly, they can’t disable the system.
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Where Nest Wins: Nest has a better design, fantastic cameras, and cheaper cellular backup. Their multi-purpose sensors may cut down on the number of sensors you need, though they are more expensive than abode and Ring sensors. Also, Nest Guard is the most intuitive with LED lights, a keypad, and voice feedback. Finally, Nest Secure offers a 2-year warranty where abode and Ring offer 1-year warranties. However, there are areas where abode and Ring win too.
By removing the battery, Ring has been able to make the Ring Video Doorbell Pro a bit slimmer and smaller than its first- and second-generation models. The Pro measures 4.5 inches x 1.85 inches x 0.8 inches (11.4 centimeters x 4.7 centimeters x 2.0 centimeters). That’s 6.7 cubic inches (108 cubic centimeters) versus 13.6 cubic inches (223 cubic centimeters) for the Ring Video Doorbell 2—an impressive reduction in volume of more than half.
With 1080HD video, custom motion zones and an ultra-slim design, Ring Video Doorbell Pro is our most advanced Doorbell yet. Ring Video Doorbell Pro sends you instant mobile alerts when anyone presses your Doorbell or triggers the built-in motion sensors. When you answer the alert, you can see, hear and speak to visitors from your smartphone, tablet or PC. With customizable motion zones, Ring Pro lets you focus on the most important areas of your home. It also includes four interchangeable faceplates, so you can pick a color that matches your style and your home. And with our complementary tool kit, you can get your Doorbell set up in just minutes.

In terms of larger home integration, Nest is the very definition of a smart device. Its Works with Nest program automatically instructs connected products (such as smart lighting and thermostats) to perform their tasks without you having to tell them what to do. It’s an exceptionally hands-off solution, though you can still tweak it with custom preferences.
Second, Ring sells a contact sensor. The two-piece sensor can be placed on doors or windows and will notify you of open/close movements. Third, they sell a pet-friendly motion detector. Fourth, they sell a range extender. The range extender is the only sensor that requires AC power, but it also includes 24-hour battery backup. The Range Extender is used to boost the signal emitted by your Base Station to help eliminate dead zones.
Where abode Wins: abode offers free cloud storage, and they offer the widest range of equipment including glass break and flood sensors which are viewed as essential home security devices. Also, abode uses an open platform allowing more third-party integrations via Z-Wave and Zigbee backed by their CUE automation engine. It’s true that Ring offers Z-Wave and Zigbee too, but details on compatible products are still scarce. Fourth, abode has more home security experience than Nest and Ring.
Also, this is not a miracle product. It will only work as well as your internet connection. That means a little lag if you’re on a cable connection at peak times. There are a few times I’ve had the video come up in laggy and weirdly pixilated forms that took a second to work out. I’ve also noticed our voice connection is VERY quiet. As in, the person at the door can barely hear the person on the phone, so I consider that feature a bit useless. We managed to scare our cat sitter from the other side of the country and greet my mom, but I wouldn’t rely on it for communicating with people often. We managed to talk to our lawn service but we had to yell into the phone and they had to ask us to repeat ourselves a few times. Also we live on such a busy road that there is a lot of noise which makes the video sound very choppy. So again, I just consider this feature a novelty and not something to rely on.
I feel like this was a great purchase. The price is excellent. I love being able to access it anytime from my phone. I love knowing what is going on at my house even when I’m on vacation. I love the security aspect both in surveillance and as a deterrent. It looks sharp (see photo). It’s also a lot of fun. I’ve shown it off to many friends and coworkers, at least one of which decided to get one themselves.
Since the Security Kit only comes with one detector and one sensor, you’ll likely need to invest in more sensors if you’re looking to cover any space with multiple access points. The advantage of the Ring contact sensors is that they work on both doors and windows, meaning you can easily swap them from one location to another as you configure your set-up. When triggered, the sensors will send instant alerts to your phone, letting you react in real time. While a little bigger than traditional sensors, these come in a bright white color, blending in with most door and window frames.
P.S. My house was broken once when we was abroad, without breaking a door or a window. In fact, the thieves entered thru the front door without breaking anything – the lock was just magically opened. Because we know we didn’t lose any key, the assumption is that they used lock picking technique or a lock picking gun (https://en.wikipedia.org/wiki/Snap_gun) – So I don’t think it’s good to assume thieves are dumb (But i’m not in the USA so maybe you have different kind of thieves ;-] )..
Like the hardware, Ring’s Protect Plus service is significantly less expensive than other options. It costs $10 per month and has no long term contract commitments. Nest offers a similar service, but it starts at $19.99 per month with a three-year contract and jumps to $29.99 per month if you opt for no commitment. ADT, one of the largest traditional home security services, has plans that start at $28.99 per month and requires a three-year commitment.
The caller from the monitoring service will identify themselves as being from Ring, since that’s who your business relationship is with, but they actually work for a third-party company that Ring contracts with: Rapid Response Monitoring Services. This is a common arrangement for home security systems. Nest, for example, contracts with MONI Smart Security (which is now doing business as Brinks Home Security). Alarm.com is another major third-party monitoring service.

Ring provides 24 / 7 professional monitoring of the Alarm system through its Protect Plus service, which will automatically notify authorities and emergency services if there’s an intrusion or crisis detected. The service will alert you and other emergency contacts you set via phone and then dispatch emergency personnel as needed. Though the Ring Alarm will provide push notifications to your mobile device without the additional monitoring service, having the service ensures that emergency services are deployed automatically whether you see the push notifications or not.
Ring doesn’t have any contracts or other subscription-related requirements, but you do have the option of adding one of the video recording packages mentioned above. However, they do offer exclusive discounts and an extended warranty if you choose to purchase the upper tier package. Ring’s equipment comes with a one-year warranty, and if your doorbell is stolen, Ring will replace it for free.
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