So far my experience with this system has been good. I am giving this product 5 stars because of the customer service experience I had when my alarm went off and the future potential I see for the whole Ring product line. However, I would like to see a couple things addressed. 1) The app needs to be easier to use, especially the cancel option, that cancel option should be there immediately and very easy to find. 2) With my old 42$ a month system I was able to control my lights, door lock and thermostat. Please please Mr. Siminoff, can we get this feature added to the system? I think adding in those features will take this from a very good low cost option to a GREAT overall option for security and home automation.
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Put whole-home security in your hands with Ring Alarm. When the system is armed, it sends instant alerts to your phone and tablet whenever doors or windows are opened and when motion is detected at home, so you can monitor your property from anywhere. Ring Alarm is fully customizable and expands to fit any home or apartment. And with Rign Video Doorbells and Security Cameras, it lets you control your entire home security system from one simple app. Even if the power goes out at home, your property will still be protected by the complimentary 24-hour backup battery. And for only $10 a month, you can upgrade to Ring Protect Plus and enjoy 24/7 professional monitoring with cellular backup, unlimited video recording for Ring Doorbells and Cameras at your home, extended warranties, exclusive discounts and more! The Ring Alarm Security Kit includes one Base Station, Keypad, Contact Sensor, Motion Detector and Range Extender. You won't be locked into any long-term contracts. You don't need professional installation. You don't even need any tools. It's that simple.
Whatever connection your doorbell ends up using, Ring recommends having a broadband upload speed of at least 1Mbps, with 2Mbps preferred. That’s typically not a problem with cable modems, but it can present a challenge to DSL gateways. The video doorbell won’t use this uplink connection all the time, it’s active only while you’re streaming video or when its motion detection triggers video capture that’s uploaded to the cloud.
The most useful product offered by Nest that the Ring system does not have is a connected lock. This tamper‑proof, key‑free deadbolt connects to the Nest app, letting you lock and unlock your door remotely. Users can also create passcodes for family, guests and people they trust, or give them a Nest Tag programmed to let them in only at certain times of the day.
That said, using abode with a Nest Cam is my recommended solution, and integrating the two provides one major advantage: more free storage for your Nest Cams. The major disadvantage is that even if you are a Nest Aware subscriber, abode can only store snapshots. If you want video clips or continuous cloud access, you will need to pay for Nest Aware to access your footage via the Nest app.
Ring Doorbell cameras are some of the most popular options on the market today. But, it can be confusing to determine which one is right for your needs (there are quite a few to select from). However, these doorbells are designed to be very reliable, easy to install, and simple to use. They allow you to see, hear, and speak to those people who come to your door. You can access the doorbell camera from your computer, tablet, or through an app on your mobile phone. Here is a look at some of the options.
Other Devices Image Sensor, Smart Switch, Extra Siren, Temperature, Humidity & Light Sensor, Water Leak Sensor, iota Smart Doorbell, Range Extender, Smart Deadbolt Lock (Nest x Yale) Video Doorbell (Pro, Elite, 2), Spotlight Cam, Floodlight Cam, Stick Up Cam, Chime, Chime Pro, Solar Panel, Solar Sign, Ring Beams, Smoke & CO Listener, First Alert Smoke/CO Alarm, Flood and Freeze Sensor Satellite Siren, Smart Switch, Yard Sign
It would have been convenient to have a device like a key fob for the Ring Alarm, as running to find the keypad or navigating the app to turn off the alarm takes a few seconds too long, but one does not currently exist. However, arming and disarming the system is relatively straightforward. I just had to dig through the paper manual to figure out how to correctly enter my PIN to change modes.
When you attach the Ring Video Doorbell Pro from Ring to your existing hardwired doorbell, you are able to monitor your front door area using your mobile device. The Ring Doorbell Pro features 1920 x 1080 resolution for high-quality images, and it has built-in IR LEDs for use at night or in low-light conditions. The camera has a 160° field of view for a wide coverage area, and integrated 2-way audio allows you to listen and respond to those you are monitoring
While fairly similar to the Ring Stick Up Cam, the Spotlight Cam is built for the outdoors. That means it comes with a few added security features, such as a siren that you can activate remotely to scare away anyone who triggers its motion detector. The camera is also built with infrared night vision, meaning you’ll be able to check in on your home and your surroundings when you need to the most.
Though the Ring Alarm system covers the bases for a home security setup, there’s a lot of room for integration with other smart home products that Ring has left on the table. For example, it’s not possible to use the Ring’s motion or contact sensors to trigger lights or adjust a smart thermostat when you leave or come back home. This is despite the fact that the Ring Alarm sensors are based on Z-Wave technology, which is a widely used smart home standard.
Each piece of Ring's kit is designed to protect a different part of your house. The contact sensors detect when windows and doors are opened or closed; the motion detectors use infrared beams to sense movement and heat in a room; the keypad lets you arm and disarm the system; the base station keeps the system online, and has a 110-decibel siren that sounds when motion is detected; and the range extender keeps the sensors connected to the base station. Both the base station and range extender have a 24-hour battery backup that will keep the system online in case of a power outage.
There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
When you press the doorbell button a chime sounds, the camera begins recording, and a push alert is sent to your phone. As with the Ring Floodlight Cam, you have to subscribe to a service plan to view, share, and download recorded video. The Protect Basic Plan is $3 per month or $30 per year and gives you 60 days of cloud storage per camera and full access to all of your videos. For $10 per month or $100 per year, the Protect Plus Plan gives you everything from the Basic Plan for an unlimited number of cameras, and you get a lifetime warranty (the warranty period is normally one year). By way of comparison, the August Doorbell Cam Pro subscription costs $4.99 per month or $49.99 per year for access to 30 days worth of video.
Where Nest Wins: Nest has a better design, fantastic cameras, and cheaper cellular backup. Their multi-purpose sensors may cut down on the number of sensors you need, though they are more expensive than abode and Ring sensors. Also, Nest Guard is the most intuitive with LED lights, a keypad, and voice feedback. Finally, Nest Secure offers a 2-year warranty where abode and Ring offer 1-year warranties. However, there are areas where abode and Ring win too.
Arming the system Away starts a 60-second countdown, delaying the armed state to give you time to exit the home without tripping any of the sensors. Opening a protected door while the system is armed also triggers a 60-second countdown, this one is to give you time to reach the keypad to disarm the system. If a sensor installed on a window is tripped while the system is armed, the alarm will go off instantly. That’s sensible: No one should be entering or leaving the home through a window while the system is armed.
When Ring was working without a hitch, the time delay between someone hitting the doorbell and receiving an alert on my phone was almost non-existent. Mind you, sometimes it would take a while to get from the smartphone notification to Ring’s video display (more about that soon), but at least there was very little lag in actually getting the notification itself.
3 - If you do not answer the alert fast enough, you are locked out-- even though someone is standing at your front door. You cannot "turn on" the camera from your phone or tablet. If someone is there and you do not have an "ACCEPT" button on the screen, there is just no way to see or talk to them. This is obviously a software flaw. You should always be able to "wake" a camera remotely and talk to a person at your front door. Or maybe you just want to see the view outside your front door. You should be able to access the camera / microphone and enjoy your front yard.