The real failure of this device is its “motion detection”. To illustrate, I’ve attached photos and video. It goes off about every 5 minutes (leaving battery life that lasts 3 days), even for things across the street, even though it’s supposed to have a 5’ range (also attached). The kicker is that it Doesn’t actually catch people coming up to the door. It only shows me coming in our out about 1 in 10 times. I even thought about making a video to show this, but it’s not worth my time for this Piece of junk. Bottom line:


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Ring Neighborhoods is a service that lets you share videos with other nearby Ring users or anyone who has downloaded the Ring app. The service ties into another feature called Ring Locations. Ring Locations allows you to attribute your different Ring devices to different locations and customize user access for the same. For example, you might have your Ring Doorbell at one location where your kids have Homeowner user status, while you have Ring Alarm at another location and limit their access to Neighbor.
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The bottom half of the screen contains a historical list of all events (rings, motion triggers, and live view requests). Tap any event to view the associated video clip, share it, delete it, or save it. Tapping the Ring Pro button takes you to a screen where you can enable and disable ring alerts and motion alerts, view live video, and access the doorbell settings. When you tap the Live View button it launches a live stream presented in full-screen landscape mode and has buttons for two-way audio, speaker mute, and neighborhood sharing.


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I have had a very disappointing experience with my Ring Video Doorbell Pro. When it was installed, I had some customer service issues which were fixed quickly. Then after a few days, the unit continually dropped it's signal and didn't work. I would reboot it, as instructed and repeatedly within 24 hours I would lose the signal again. Finally, the unit lost power completely. Every time I called their customer service, they ran me through the same circus of reboots, despite the fact I told them the battery was drained and although the unit was connected to power, it was not working. I've made 5 calls to their customer service department with long waits on hold and the same scripted 'fix' that has not worked. At this point, I will be returning the doorbell & stick up cam to Amazon for a refund of a defective product that Ring does seem to want to support.
With the Ring Video Doorbell Pro, I managed to almost eliminate false alarms, so that just about the only thing that set off an alert was an actual person at my front door. I occasionally got an evening alert when a car with exceptionally strong headlights went by—I presume because it illuminated the lawn and that was interpreted as movement—but the level was much lower.
I bought this system to replace the ADT system I had for years. This system along with four Contact Sensors replaced what I had from ADT. The cost of the Ring system and year of monitoring was less than six months of monitoring from ADT. The system comes packaged nice a secure, which I am thankful for since the deliver person wasn't gentle dropping the box on my porch. I had downloaded the app and registered before the system arrived, so that part was taken care of. The included instructions and phone app walk you through the setup. It was painless and completed in about 10 minutes. I set up everything on my dining room table to go through the registration process. Once done, I installed the components where the old hardware was. Ring includes everything you need to mount (double sided tape and/or screws) all the components. Registering for monitoring was very simple too. One thing I learned that I want to pass on. do not remove the little battery tabs until the app tells you to. If you do, just open the cover, pull the battery and reinstall the tab. Just pulling the battery and reinstalling it doesn't reset the device.
I bought this system to replace the ADT system I had for years. This system along with four Contact Sensors replaced what I had from ADT. The cost of the Ring system and year of monitoring was less than six months of monitoring from ADT. The system comes packaged nice a secure, which I am thankful for since the deliver person wasn't gentle dropping the box on my porch. I had downloaded the app and registered before the system arrived, so that part was taken care of. The included instructions and phone app walk you through the setup. It was painless and completed in about 10 minutes. I set up everything on my dining room table to go through the registration process. Once done, I installed the components where the old hardware was. Ring includes everything you need to mount (double sided tape and/or screws) all the components. Registering for monitoring was very simple too. One thing I learned that I want to pass on. do not remove the little battery tabs until the app tells you to. If you do, just open the cover, pull the battery and reinstall the tab. Just pulling the battery and reinstalling it doesn't reset the device.
When you add the keypad, you’re asked to come up with a four-digit PIN that you’ll use to arm and disarm the system. If you opt in to professional monitoring, you’ll also need to come up with a verbal passcode that you’ll use to identify yourself as an authorized user when the monitoring service calls (so be sure to provide this information to your secondary contact, as they’ll need it as well).
That’s convenient for a number of reasons: it’s easier to install a Video Doorbell 2, and it has more options for its placement than one that has to be installed where the wiring is. But don’t be fooled: the Video Doorbell 2 is not the kind of product that can be installed and then easily removed and swapped to a different door or area. This is very much a permanent installation, which means it likely won’t work for renters.
I’m confident that if Ring were a closed system—hardwired to my home network, and not at the mercy of Wi-Fi and smartphone connections—signal reliability would be a non-issue. But we’re in the wild, wild west of cloud-connected smart-home devices. The Internet of Things (ugh—that word!) is riddled with weak links, and neither Ring nor its smart-home brethren can control the infrastructure’s frequent unpredictability.
Both systems offer exceptional protection and support, so the choice really comes down to your unique needs. For someone who wants their home to be fully automated and for their devices to talk to one another, Nest is the easy choice. While more expensive, the system offers excellent connectivity and added products like the Nest Tags and connected lock.
The Ring Video Doorbell Pro improves on the Ring Video Doorbell 2 and is well worth considering if your porch faces an area that’s likely to have lots of traffic, people walking by, or trees swaying in the wind. The extra $50 could make you a much happier owner, even if you need to bring power to that location. But if the area around your front door is calm and quiet, save the cash and go with the excellent Video Doorbell 2 instead.
Ring says the battery should last anywhere from six to 12 months between charges, depending on how much activity your doorbell receives. Those claims might be a bit inflated, though. In my experience, the battery drained to under 40 percent in about six weeks of use, which means I’ll be recharging it every three months. For my testing, I had all the features enabled, such as motion detection and quick live view access. Ring says disabling these features will extend the battery life.
Setting up a smart security system requires you to consider the size of the space you want to protect, the tech capabilities that are most important to you, as well as the tech stack you want to use. Ring’s products are all Alexa-enabled, meaning they can be easily integrated into your existing smart home set-up. Plus, the company offers Protect Plus 24/7 Professional Monitoring for $10 per month. (Compare this to Nest’s similar service, which will ding you $19-29 over the same period.)
The real failure of this device is its “motion detection”. To illustrate, I’ve attached photos and video. It goes off about every 5 minutes (leaving battery life that lasts 3 days), even for things across the street, even though it’s supposed to have a 5’ range (also attached). The kicker is that it Doesn’t actually catch people coming up to the door. It only shows me coming in our out about 1 in 10 times. I even thought about making a video to show this, but it’s not worth my time for this Piece of junk. Bottom line:
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