The system was quite easy to install. Having six sensors to place seems like a lot, until you realize you can’t cover everything though you can certainly cover enough. I found the system to be very responsive whenever it was armed or a sensor was set off (both the app and e-mail notifications were received mere seconds after an event). This is in marked contrast to a non-Ring security camera I use to monitor the entrance that can take several minutes or longer to send me notifications. The siren too was fairly loud, as I found out one early weekend during testing.
By removing the battery, Ring has been able to make the Ring Video Doorbell Pro a bit slimmer and smaller than its first- and second-generation models. The Pro measures 4.5 inches x 1.85 inches x 0.8 inches (11.4 centimeters x 4.7 centimeters x 2.0 centimeters). That’s 6.7 cubic inches (108 cubic centimeters) versus 13.6 cubic inches (223 cubic centimeters) for the Ring Video Doorbell 2—an impressive reduction in volume of more than half.
Equipment sensor: I have an expensive four-wheeler and zero-turn mower in my backyard, and would like to see some kind of sensor (other than motion, too many plants and wind won’t make it practical) to protect these expensive items as well. This would be a great selling point; maybe like a magnetic plug stuck to a metal part of the bike’s body, that if it’s removed from that metal body it alerts the brain.
Throughout testing, I liked how I could verify the comings and goings of our dog walker simply by listening for the sound of the chime. The motion alert feature is ultra-sensitive, so I had to decrease its range to reduce false positives. I also found that it doesn’t begin recording video until someone has been at the door for a few moments. For example, the doorbell recorded a video of a delivery person leaving my door step, but I didn’t get video of him approaching and leaving my package.
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Second, Ring sells a contact sensor. The two-piece sensor can be placed on doors or windows and will notify you of open/close movements. Third, they sell a pet-friendly motion detector. Fourth, they sell a range extender. The range extender is the only sensor that requires AC power, but it also includes 24-hour battery backup. The Range Extender is used to boost the signal emitted by your Base Station to help eliminate dead zones.
You have 2 alarm modes: home and away. Using the app you get to chose which sensors will trip home mode and away mode; to be a little more specific, in the app you can select a sensor and check a box next to away and a box next to home if you want it to trip the alarm even if your alarm is active in “home mode” such as when you’re sleeping at night, where motion sensors inside won’t trip the alarm, but doors or windows opening will do so. You can also select a motion sensor and select a lower sensitivity level in case you have pets. You can do all this from the app even away from home.
Each piece of Ring's kit is designed to protect a different part of your house. The contact sensors detect when windows and doors are opened or closed; the motion detectors use infrared beams to sense movement and heat in a room; the keypad lets you arm and disarm the system; the base station keeps the system online, and has a 110-decibel siren that sounds when motion is detected; and the range extender keeps the sensors connected to the base station. Both the base station and range extender have a 24-hour battery backup that will keep the system online in case of a power outage.
There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
From what I understand, it’s not so much a matter of just buying a device, but also programming it to the exact frequency that matches your alarm system. (Which makes an interesting case for not using a security sign, but that’s another debate.) That said, a really good signal jammer can cost upwards of $1,000, and as CNET pointed out, they would still have to smash a window or break down your door. The guy who wants money for his addiction isn’t going to spend the money and effort needed to pull off a jamming heist. Of course, if you are a public figure or might be the target of a more complex attack, I would suggest looking into a wired alarm system.
Whatever connection your doorbell ends up using, Ring recommends having a broadband upload speed of at least 1Mbps, with 2Mbps preferred. That’s typically not a problem with cable modems, but it can present a challenge to DSL gateways. The video doorbell won’t use this uplink connection all the time, it’s active only while you’re streaming video or when its motion detection triggers video capture that’s uploaded to the cloud.
Despite this, we now pay the $3 a month required to save our online footage - when it captures. We're out of the return window due to our many attempts to fix the device through Ring support. If I could do it over, I'd be tempted to send it back and try another brand. Everything else in our house gets a killer signal, so why this device can't get a signal from our router that's only 15 feet away is beyond me.