You can also disarm the system from the app, but in a break from convention, Ring does not offer a key fob for arming and disarming the system. Geofencing that would automatically arm and disarm when you leave and return isn’t supported either. Harris said those were conscious design decisions. “What it came to was security,” Harris said. People said ‘Hey, I want this to automatically disarm my security system when I get close.’ The question then becomes: How close? And is it really you with your phone? Or did someone pick it up at the park, find your address, drive to your house, and let themselves in?”
Unfortunately, Ring doesn’t offer any professional monitoring services at this time; however, they do offer two video recording packages without a contract and they don’t have any other subscription requirements. Additionally, they are not currently offering any deals or discounts other than the 10% discount you will receive on all future purchases if you are a Protect Plus member, which is their premium unlimited video recording service. They also have a one year warranty on all their equipment unless you are a Protect Plus Plan member which entitles you to a lifetime warranty on all your equipment, as long as you remain a Protect Plus member. Check out the full review of Ring Doorbell here.
It doesn't work with the Amazon Cloud Cam indoor home security camera, either. Here's what a Ring spokesperson had to say about it: "Ring Alarm does not work with Amazon Cloud Cam at this time. While I can't comment on the roadmap at this time, what I can tell you is that we will make product decisions based on what will best empower Neighbors with an affordable, effective way to monitor their homes."
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If you have signed up for 24/7 professional monitoring, you may need a permit to dispatch emergency services. After signing up for Ring Protect Plus, you’ll get an email from our dedicated Permits Team so you can have everything you need to apply for your permit. In some cases, our team will handle the entire permitting process, but for others, we’ll walk you through every step to help you get your permit as quickly as possible.
I feel like this was a great purchase. The price is excellent. I love being able to access it anytime from my phone. I love knowing what is going on at my house even when I’m on vacation. I love the security aspect both in surveillance and as a deterrent. It looks sharp (see photo). It’s also a lot of fun. I’ve shown it off to many friends and coworkers, at least one of which decided to get one themselves.
So what happens if an Alarm is triggered? If an event is detected, you will get an email and an instant push notification to your phone which you can swipe to open the Nest App. From the Nest App, you can see which sensor triggered the alarm, and you will be presented with two options: call the police or turn the alarm off. If you have a Nest Cam, you will be able to view footage from the event simultaneously. If you have multiple Nest Cams, you can swipe through to a view a live feed from all of your cameras. If you’re subscribed to Nest Aware, the Sightline feature will bookmark the event so next time you access your camera’s timeline, you’ll see a red bar. Tap on the red bar to review the footage of the event. Of course, while all of this is happening, your siren will sound.
Ring offers a full line of security cameras. These provide more protection and are not limited to just the doorbell area of the home. The security cameras range in overall function and features. The company’s security cameras all come with HD video, which ensures a high quality view every time. They also feature two-way talk features, lights, as well as sirens to alert the area. You can choose to link into them through your app or you can use any pc. Here is a look at some of the options.
Nest, Ring, and abode all sell cameras. Nest works with Nest Cams including the indoor and outdoor cameras, Nest IQ both indoor and outdoor, as well as Nest Hello. When Nest Secure detects an alarm event, it will trigger your Nest cameras to take a snapshot. If you have email alerts turned on, the cameras will email you a snapshot of the event. It can also send a push notification to your phone.
I’m confident that if Ring were a closed system—hardwired to my home network, and not at the mercy of Wi-Fi and smartphone connections—signal reliability would be a non-issue. But we’re in the wild, wild west of cloud-connected smart-home devices. The Internet of Things (ugh—that word!) is riddled with weak links, and neither Ring nor its smart-home brethren can control the infrastructure’s frequent unpredictability.
Ring says the battery should last anywhere from six to 12 months between charges, depending on how much activity your doorbell receives. Those claims might be a bit inflated, though. In my experience, the battery drained to under 40 percent in about six weeks of use, which means I’ll be recharging it every three months. For my testing, I had all the features enabled, such as motion detection and quick live view access. Ring says disabling these features will extend the battery life.
For doors especially, I much prefer sensors that can be embedded into the door and doorframe, so they’re completely hidden. As I mentioned earlier, Nest really innovated on this front, embedding pathway lights and secondary motion sensors into its Nest Detect sensors. Ring sensors have an LED that lights up when activated, and the base station (but not the keypad) will chirp when a sensor is activated, but that’s about it. But it’s worth noting that a basic Nest Secure system costs $499 to the Ring Alarm’s $199, and Nest Detect sensors cost $59 each where Ring’s cost just $20 (extra Ring motion sensors are priced at $30 each).
Ring Doorbell cameras are some of the most popular options on the market today. But, it can be confusing to determine which one is right for your needs (there are quite a few to select from). However, these doorbells are designed to be very reliable, easy to install, and simple to use. They allow you to see, hear, and speak to those people who come to your door. You can access the doorbell camera from your computer, tablet, or through an app on your mobile phone. Here is a look at some of the options.
The Ring Video Doorbell Pro improves on the Ring Video Doorbell 2 and is well worth considering if your porch faces an area that’s likely to have lots of traffic, people walking by, or trees swaying in the wind. The extra $50 could make you a much happier owner, even if you need to bring power to that location. But if the area around your front door is calm and quiet, save the cash and go with the excellent Video Doorbell 2 instead.
With the Ring Video Doorbell Pro, I managed to almost eliminate false alarms, so that just about the only thing that set off an alert was an actual person at my front door. I occasionally got an evening alert when a car with exceptionally strong headlights went by—I presume because it illuminated the lawn and that was interpreted as movement—but the level was much lower.
Once devices are added, you can create rules through abode’s built-in automation engine which they call CUE. CUE works similarly to IFTTT in that you can create rules in an ‘If This Then That’ format, but it takes things a step further by allowing you to create an optional condition. For example, if the front door is closed, lock the front door, but only if it’s dark outside.
The Ring Pro uses the same Android and iOS mobile app as other Ring devices. It opens to a My Devices screen that has a button for each installed Ring device at the top, as well as a Neighborhood button. Like the Floodlight Cam, the Ring Pro offers a Neighborhood feature that lets you share recorded events with neighbors who have downloaded the Ring app and joined the Neighborhood. You'll receive an alert when a neighbor posts a video, as well as for activities such as fire and police action in your neighborhood.
The picture isn’t quite as rosy if you’re also looking for a full-fledged smart home system. Ring Alarm is positively capable of being a great smart home controller. But it’s not that today. And to be fair, Ring isn’t promising that it ever will be—at least not officially. But they wouldn’t have built in Z-Wave, ZigBee, and whatever that third mystery radio is if they didn’t intend to go down that path.
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The Ring Alarm is equipped with the hardware to serve as a smart hub, though it's not quite there yet. While the base station contains both ZigBee and Z-Wave radios, only the latter is user- accessible, and any noncertified third-party devices that are paired won't trigger the alarm. You can pair Z-Wave products through the Ring app, but they'll only use the base station as a bridge.
My home lacks any sort of doorbell wiring, so the Video Doorbell 2’s battery-powered features appealed to me. To install it, I drilled two holes into the brick around my door, used the angled bracket provided in the box with the Video Doorbell 2 to angle it toward the doorway, and then mounted the actual doorbell to that. (A flat bracket is also provided.) The whole install process took about 10 minutes, since I didn’t have to actually wire anything up. If you have a more complicated setup, Ring provides video tutorials to walk you through it.
Ring Alarm hits nearly all the right notes for a basic DIY home security system. I’ve already touched on a couple of its shortcomings—including an absence of support for smart speakers—but tighter integration with Ring’s own cameras would be another welcome development. When an alarm is tripped, the cameras should begin recording to perhaps capture a glimpse of what triggered it—potentially valuable forensic evidence you could provide to the police investigating a break-in. And if Ring Alarm could control your home’s smart lighting, it could turn on all the lights if the alarm is triggered after dark, which might convince an intruder to make a hasty retreat.
Below the Live View button is a series of feature buttons. Event History takes you to the same events list that you'll see in the My Devices screen; Device Health lets you check voltage, Wi-Fi signal strength, and system status; Linked Chimes is where you go to pair the doorbell with an external plug-in Ring Chime ($29) or Chime Pro ($49); and Motion Settings lets you adjust motion sensitivity, set up motion zones, and create a motion schedule that determines when motion alerts are active.
The Ring™ Video Doorbell connects to your home Wi-Fi network and sends real-time notifications to your smart phone or tablet when someone is at your door. Using our free Ring App which is available for Apple, Android, and Windows 10 devices, you can see an HD Video stream of the person at your door and speak to them using two-way audio communication.
Now, on paper, this doesn’t sound like a frustrating process. And in best-case scenarios, the app would load as quickly as what you see in my video at the top of this article. But oftentimes these ostensibly brief steps would take forever. Sometimes my phone would be in another room. Sometimes I couldn’t quickly get it out of my pocket, or I’d fumble with my unlock code. But worst of all, sometimes the video chat screen would take an eternity to load.
Though the Ring Alarm system covers the bases for a home security setup, there’s a lot of room for integration with other smart home products that Ring has left on the table. For example, it’s not possible to use the Ring’s motion or contact sensors to trigger lights or adjust a smart thermostat when you leave or come back home. This is despite the fact that the Ring Alarm sensors are based on Z-Wave technology, which is a widely used smart home standard.
All that said, the biggest flaw with price is that purchasing Nest’s multi-purpose sensors may be forcing you to purchase more equipment than you need. Most homes don’t need three motion sensors, especially if the sensors have a decent range. Remember, Nest’s motion detectors only detect movement within a 10-foot range, the abode motion sensor has a 120° field of view and can detect motion within a 34-foot range so you would need at least two Nest motion-enabled devices for every one abode motion sensor. Ring’s motion sensor’s range is unlisted, but I tested it at 35 feet, and it worked perfectly.
Through Works with Nest, abode works with Nest Protect, Nest Thermostat, and Nest Cam. Using this integration, you have the option to sync your abode modes with Nest modes or keep them separate. The abode system also offers deep integration with the Nest Thermostats. From the abode app, you can access and control your home’s temperature and create temperature thresholds. The same is true for ecobee users.
Ring’s motion sensors and contact sensors are much more traditional than Nest’s, which cleverly combine the two into a single device that also adds a nightlight. Nest’s base station also combines the keypad with it and adds even more motion detection sensors – Ring’s separate base station and keypad approach is almost clumsy in comparison. But it is possible to add multiple keypads to the Ring system, so you can have one at each entry way or in your bedroom if that’s a more convenient place for it. The keypad can be placed flat on a table or mounted to the wall, and uses a simple MicroUSB cable for power. Its internal battery lasts between six and twelve months, according to Ring, so it’s possible to install it in a location that doesn’t have an accessible power outlet and just charge it occasionally.
To start I shut off the breaker that powers my existing doorbell before removing it and detaching the two wires. I slid off the Ring Pro's detachable faceplate and attached the two wires to the terminals. I then attached the doorbell to the outside of my house using the included mounting screws. I already had a Ring account from previous reviews but if you haven't created one, now's the time to download the app and do so.
The rest of the kit remains relatively standard. The Ring Alarm entry sensors are about a quarter-of-an-inch bigger than SimpliSafe's sensors and don't perform double duty like Nest's large sensors, which also sense motion. They're easy to install with the included mounting hardware and 3M-branded sticky tape, but they seem unnecessarily large and were hard to place so that the magnets would meet each other on both my front door and the back sliding door.
Aside from the app and the keypad, there isn’t currently another way to set the system. In comparison, Nest’s system can be set via key fobs, which are quicker and easier than punching in PIN codes or opening an app, or voice through the Google Assistant. Ring says that integration with Alexa will come down the road, but it is not available at this time.
Whatever connection your doorbell ends up using, Ring recommends having a broadband upload speed of at least 1Mbps, with 2Mbps preferred. That’s typically not a problem with cable modems, but it can present a challenge to DSL gateways. The video doorbell won’t use this uplink connection all the time, it’s active only while you’re streaming video or when its motion detection triggers video capture that’s uploaded to the cloud.
I blame spotty home Wi-Fi for this particular performance problem. It’s not necessarily Ring’s fault that my Wi-Fi network is a weak link in its communication chain, but this is a product that relies on home Wi-Fi to work in the first place. The problems I suffered reveal an intrinsic, inescapable weakness in Ring’s workflow, and should remind us that all Internet-connected home appliances are only as strong as the weakest link in their networks.