System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.
What sets Nest Guard apart from the abode and Ring’s base station is its intuitive nature. First of all, the integrated keypad is a smart choice because let’s face it; phones get lost. In addition to a keypad which accepts a numeric passcode, Guard has several buttons. You can press a button to quickly swap between modes (alarm off, home and guarding, and away and guarding) or you can press for immediate help using the panic button which is found on the back of the device.
So what happens if an Alarm is triggered? If an event is detected, you will get an email and an instant push notification to your phone which you can swipe to open the Nest App. From the Nest App, you can see which sensor triggered the alarm, and you will be presented with two options: call the police or turn the alarm off. If you have a Nest Cam, you will be able to view footage from the event simultaneously. If you have multiple Nest Cams, you can swipe through to a view a live feed from all of your cameras. If you’re subscribed to Nest Aware, the Sightline feature will bookmark the event so next time you access your camera’s timeline, you’ll see a red bar. Tap on the red bar to review the footage of the event. Of course, while all of this is happening, your siren will sound.
When you attach the Ring Video Doorbell Pro from Ring to your existing hardwired doorbell, you are able to monitor your front door area using your mobile device. The Ring Doorbell Pro features 1920 x 1080 resolution for high-quality images, and it has built-in IR LEDs for use at night or in low-light conditions. The camera has a 160° field of view for a wide coverage area, and integrated 2-way audio allows you to listen and respond to those you are monitoring
When Ring worked as advertised, it delivered on all its promises. I never had any suspicious characters press the button, but I blew my neighbor’s mind when I communicated with her—quite easily, through the doorbell—while I was on vacation in wine country, 80 miles away. Unfortunately, I couldn’t help her get into her house (she had locked herself out), but it was a striking illustration of what Ring can do.
I got the Costco version a month ago. Very happy with the system. I came from Simplisafe, while I liked that service you had to pay for $25/mo plan in order to use their App (basic monitoring is $15/mo for Simplisafe). Rings app is waaaay better and is free to use even without monitoring, I'm currently on my home monitoring trial with Ring, but will definitely sign up for the full year with no hesitation (1/3 of the cost I was paying). No issues integrating the First Alert Smoke and CO detectors (Simplisafe can only use their products). Also if you have ring cameras the recordings for that are included in the $10/mo or $100/yr
For doors especially, I much prefer sensors that can be embedded into the door and doorframe, so they’re completely hidden. As I mentioned earlier, Nest really innovated on this front, embedding pathway lights and secondary motion sensors into its Nest Detect sensors. Ring sensors have an LED that lights up when activated, and the base station (but not the keypad) will chirp when a sensor is activated, but that’s about it. But it’s worth noting that a basic Nest Secure system costs $499 to the Ring Alarm’s $199, and Nest Detect sensors cost $59 each where Ring’s cost just $20 (extra Ring motion sensors are priced at $30 each).
Update 3/24/16 - Ring has added “Live View” to their feature set. It allows you to access your Ring Doorbell any time you wish. This solves the problem with #3 as long as you are not on battery power. Obviously, it also lets you “dial in” any time you wish to check out your front or back yard (where ever your doorbell is). This is a feature that I like as every once in a while I just like to see if its raining or foggy at the house.