To start I shut off the breaker that powers my existing doorbell before removing it and detaching the two wires. I slid off the Ring Pro's detachable faceplate and attached the two wires to the terminals. I then attached the doorbell to the outside of my house using the included mounting screws. I already had a Ring account from previous reviews but if you haven't created one, now's the time to download the app and do so.
At 4.5 by 1.8 by 0.8 inches (HWD), the Ring Pro is slimmer and looks more like a traditional doorbell than the August Doorbell Cam Pro, the RemoBell, and the original Ring. It comes with four interchangeable faceplates (black, bronze, nickel, and white) to match the exterior of your home, a screwdriver, mounting screws and anchors, a Pro Power Kit for connecting to an existing chime box in case your existing doorbell wiring does not provide enough power, extension wires, and illustrated instructions. Ring also sells a battery-powered model, the Video Doorbell 2.
Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
Ring says the battery should last anywhere from six to 12 months between charges, depending on how much activity your doorbell receives. Those claims might be a bit inflated, though. In my experience, the battery drained to under 40 percent in about six weeks of use, which means I’ll be recharging it every three months. For my testing, I had all the features enabled, such as motion detection and quick live view access. Ring says disabling these features will extend the battery life.
Like most security systems, Ring Alarm has two armed modes: Home activates the door/window sensors, but leaves the motion sensor turned off. This allows you to walk around inside your secured home without triggering the alarm. Away mode arms all the sensors, so if intruders break in through an entry point that isn’t protected by a sensor, the motion sensor will trigger the alarm when they walk within its range. One motion sensor can do the work of many door/window sensors.
It doesn't work with the Amazon Cloud Cam indoor home security camera, either. Here's what a Ring spokesperson had to say about it: "Ring Alarm does not work with Amazon Cloud Cam at this time. While I can't comment on the roadmap at this time, what I can tell you is that we will make product decisions based on what will best empower Neighbors with an affordable, effective way to monitor their homes."
Throughout testing, I liked how I could verify the comings and goings of our dog walker simply by listening for the sound of the chime. The motion alert feature is ultra-sensitive, so I had to decrease its range to reduce false positives. I also found that it doesn’t begin recording video until someone has been at the door for a few moments. For example, the doorbell recorded a video of a delivery person leaving my door step, but I didn’t get video of him approaching and leaving my package.
It would have been nice to see more smart-home integration between the Ring Alarm and other well-established third-party names, if only because the company has already set such a precedent for itself in this area. Buying it won't introduce any new tricks to an existing Ring doorbell, either, but if you're already in the ecosystem and you're looking to expand, this $200 starter kit is a sure fit.
All of these limitations make the Ring Alarm feel less like a cohesive part of an integrated smart home and more like a bolt-on appendage that requires its own app and accessories. For its part, Ring says that smart home integrations are coming, but it wanted to make sure that it had nailed down the security aspect of the system before adding to it. The company says it plans to add integrations with lighting, door locks, and other smart home gadgets down the road, but it wouldn’t provide a timeline for these options when I asked.
It catches us leaving for work every day and coming home. It catches me when I go to fill the bird feeders. I’ve not had it miss any movement that I’m aware of. If you have motion sensors on, expect more notifications than you think you will get. As said, you’ll get the two from nightfall and sunrise. Plus I get two from me departing for work and my husband departing plus 2 more for each of us coming home. Add on more for checking the mail and anything you may do in the yard. This is where not being limited on storage size is handy. The cloud storage is $30 per year and it keeps videos for 6 months. It doesn’t say anything about size so having these extra videos doesn’t bother me. I find the video quality to be great and I can easily identify who is at the door night and day.
The Ring™ Video Doorbell connects to your home Wi-Fi network and sends real-time notifications to your smart phone or tablet when someone is at your door. Using our free Ring App which is available for Apple, Android, and Windows 10 devices, you can see an HD Video stream of the person at your door and speak to them using two-way audio communication.
Ring allows some of the best customization. As a result, it is very common for individuals to be able to pick and choose the features most important to them. You do not have to buy an entire package. Instead, check out this Ring product costs and price list. You can see the cost of each component of the Ring system, and you get to choose what works for your individual needs.
The base station is also wall-mountable and can be installed on a Wi-Fi network or connected directly to your internet router over Ethernet. It has a 24-hour battery backup plus the ability to connect to an LTE network in the event of a power outage. (The LTE connectivity is available when you subscribe to Ring’s Protect Plus monitoring service and uses AT&T’s network.) Both the keypad and the base station feature colored LED rings to signify if the system is armed or disarmed and have built-in speakers to sound the alarm in the event of an emergency or intrusion.
When we reviewed the original Ring Video Doorbell three years ago, it earned high marks for its easy installation, sharp video quality, and motion detection, but was dinged for its middling audio quality, lack of on-demand video, and short battery life. With the new Video Doorbell Pro ($249), Ring has addressed all of these gripes and added some handy features including 1080p video, custom motion zones, pre-buffering to capture what was going on before the motion sensor was triggered, support for Alexa voice commands, and interoperability with other smart devices via IFTTT. All this earns it our Editors' Choice for video doorbells.
The upshot: When that sketchy person comes to your door asking for “charitable donations,” you can compliment his appearance—nice prison tats!—and tell him you’re too busy to talk right now. Who knows, maybe you’re feeding your Belgian Malinois attack dogs. Or are you? The robber will never know that you’re actually speaking to him from a restaurant. In another state.
I have had a very disappointing experience with my Ring Video Doorbell Pro. When it was installed, I had some customer service issues which were fixed quickly. Then after a few days, the unit continually dropped it's signal and didn't work. I would reboot it, as instructed and repeatedly within 24 hours I would lose the signal again. Finally, the unit lost power completely. Every time I called their customer service, they ran me through the same circus of reboots, despite the fact I told them the battery was drained and although the unit was connected to power, it was not working. I've made 5 calls to their customer service department with long waits on hold and the same scripted 'fix' that has not worked. At this point, I will be returning the doorbell & stick up cam to Amazon for a refund of a defective product that Ring does seem to want to support.
Even if the power goes out at home, your property will still be protected by the complimentary 24-hour backup battery. And for only $10 a month, you can upgrade to Ring Protect Plus and enjoy 24/7 professional monitoring with cellular backup, unlimited video recording for Ring Doorbells and Cameras at your home. You won’t be locked into any long-term contracts. You don’t need professional installation. You don’t even need any tools. It’s that simple.
This works well. The install is easy. I have one very major complaint. The blurb on Amazon does not explain that you have to pay for a cloud subscription to store and retrieve the short videos of motion events. The promotional material and install instructions are structured such that you do not catch this ¨gotcha" until the unit is installed and you use it for a day or 2. There is no provision to store these videos locally on your own computer. I am giving this just one star because they are not up front about the need for a paid subscription and the lack of a local event video storage option.
When Ring worked as advertised, it delivered on all its promises. I never had any suspicious characters press the button, but I blew my neighbor’s mind when I communicated with her—quite easily, through the doorbell—while I was on vacation in wine country, 80 miles away. Unfortunately, I couldn’t help her get into her house (she had locked herself out), but it was a striking illustration of what Ring can do.
Next, they have plans to sell a Ring Smoke & CO Listener that listens for the sound of your smoke detector then sounds your siren and sends an alert if anything is detected. Keep in mind that this is not a smoke detector, but rather a device that will supplement your current smoke alarm system. As already mentioned, you can also buy the First Alert Z-Wave Smoke/CO Alarm, which will connect to your Ring Alarm system.
Ring offers a wide variety of doorbell and exterior security lighting features that range in price from $99.99 to $499.00, as well as plenty of accessories for them that range in price from $10.00 to $49.00. These accessories include options such as a solar panel, ring chime, quick release battery pack and more. And, they have two monthly video recording packages that range from $3.00 per month ($30 annually) to $10.00 per month ($100 annually).