For doors especially, I much prefer sensors that can be embedded into the door and doorframe, so they’re completely hidden. As I mentioned earlier, Nest really innovated on this front, embedding pathway lights and secondary motion sensors into its Nest Detect sensors. Ring sensors have an LED that lights up when activated, and the base station (but not the keypad) will chirp when a sensor is activated, but that’s about it. But it’s worth noting that a basic Nest Secure system costs $499 to the Ring Alarm’s $199, and Nest Detect sensors cost $59 each where Ring’s cost just $20 (extra Ring motion sensors are priced at $30 each).
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After I installed the second Ring I noticed I was not able to connect as quickly and sometimes not at all to the doorbell. I watched a few YouTube videos for troubleshooting and BOOM! I found the issue (I can not fault Ring for this). My current doorbell transformer was only max 16V of power. I went and purchased a max 24V transformer and a plug-in WiFi extender (approximately $50 total for both). This solved the issue and we were able to connect to both doorbells with no problems. Since July of 2017, and the upgrades, we have had no issues. We had temperatures as low as -20 degrees Fahrenheit and they were still working.
“We had this pretty much set out, but because we got sued by ADT, because we’re doing something so competitive to them that they had to try to step in our way, which I think is a complement, it released a lot of information about this. I believe that’s why you saw a half-baked announcement that came from a competitor that didn’t even have full pricing and shipping dates on everything. I think it was kind of the opposite; it’s amazing that a competitor that size is reacting to us, and I’ll take that as a complement, too.”
The company’s latest product, the $199 Ring Video Doorbell 2, was released earlier this summer, and it improves upon the original product in a number of ways. It provides higher-resolution video output — 1080p verses the 720p of the original — and makes it easier to recharge the unit’s internal battery if you don’t have it hardwired into your home’s electrical system.
With the Ring Video Doorbell Pro, I managed to almost eliminate false alarms, so that just about the only thing that set off an alert was an actual person at my front door. I occasionally got an evening alert when a car with exceptionally strong headlights went by—I presume because it illuminated the lawn and that was interpreted as movement—but the level was much lower.
Ring's $199 Z-Wave-enabled Alarm Security Kit is so simple you might overlook it at first. The system includes a base station, a keypad, a door/window sensor, a motion sensor and a Z-Wave range extender. It's all basic hardware with basic functionality -- you won't find any fancy features here -- but the Security Kit is super simple to set up and monitor in the Ring mobile app.
Ring cameras will work without a monthly fee, but Ring doesn’t offer any form of free storage beyond a free 30-day trial. Their first plan is Basic which is $3 per month per camera. This plan includes 60 days of cloud storage, video review, and video sharing. Their second plan, Protect Plus, is $10 per month. It covers unlimited cameras including both doorbell and security cameras. This plan also includes coverage for your Base Station. The same $10 per month that provides unlimited cloud storage also provides Ring Response (24/7 professional monitoring) and Cellular Backup.
Other Devices Image Sensor, Smart Switch, Extra Siren, Temperature, Humidity & Light Sensor, Water Leak Sensor, iota Smart Doorbell, Range Extender, Smart Deadbolt Lock (Nest x Yale) Video Doorbell (Pro, Elite, 2), Spotlight Cam, Floodlight Cam, Stick Up Cam, Chime, Chime Pro, Solar Panel, Solar Sign, Ring Beams, Smoke & CO Listener, First Alert Smoke/CO Alarm, Flood and Freeze Sensor Satellite Siren, Smart Switch, Yard Sign
Whatever connection your doorbell ends up using, Ring recommends having a broadband upload speed of at least 1Mbps, with 2Mbps preferred. That’s typically not a problem with cable modems, but it can present a challenge to DSL gateways. The video doorbell won’t use this uplink connection all the time, it’s active only while you’re streaming video or when its motion detection triggers video capture that’s uploaded to the cloud.
When you press the doorbell button a chime sounds, the camera begins recording, and a push alert is sent to your phone. As with the Ring Floodlight Cam, you have to subscribe to a service plan to view, share, and download recorded video. The Protect Basic Plan is $3 per month or $30 per year and gives you 60 days of cloud storage per camera and full access to all of your videos. For $10 per month or $100 per year, the Protect Plus Plan gives you everything from the Basic Plan for an unlimited number of cameras, and you get a lifetime warranty (the warranty period is normally one year). By way of comparison, the August Doorbell Cam Pro subscription costs $4.99 per month or $49.99 per year for access to 30 days worth of video.
On the downside there is no way to enable/disable video motion detection clips in sync with the armed status. I only want certain cameras to record when armed stay or away. They really need the option to tell the cameras when to record and when not to record. Other than that the 2-way camera communication is spotty at best, but not really a feature that’s important to me. Adding live video to the online access would be a BIG plus too (currently you can only access the cameras through the app).
As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of t... See Full Bio
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