System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.

If you do have smart lights and want to control them with a contact sensor or motion detector, you will need to install separate ones in addition to Ring’s, which can make your front door look like it’s grown barnacles with all of the sensors installed. Another simple integration would be to set a smart thermostat to its away mode when the Alarm is set to away, and then switch it back to its home mode when the Alarm is disarmed, but that’s currently not possible either.

Installing the actual ring was even easier. I was able to drill into grout lines between stones so I had that going for me. The hook up was super easy, two wires from the house connect to the two connectors on the Ring – doesn’t even matter which is which. Nice and easy. I will have to work out something to cover the shimmed side, but I’ll work something out.
Installing the actual ring was even easier. I was able to drill into grout lines between stones so I had that going for me. The hook up was super easy, two wires from the house connect to the two connectors on the Ring – doesn’t even matter which is which. Nice and easy. I will have to work out something to cover the shimmed side, but I’ll work something out.

The Ring Video Doorbell Pro improves on the Ring Video Doorbell 2 and is well worth considering if your porch faces an area that’s likely to have lots of traffic, people walking by, or trees swaying in the wind. The extra $50 could make you a much happier owner, even if you need to bring power to that location. But if the area around your front door is calm and quiet, save the cash and go with the excellent Video Doorbell 2 instead.
As far as Ring Alarm, I don’t have an answer for you, but I understand and appreciate the knowledge you’ve shared. I would also agree that if they haven’t advertised jamming detection, that’s probably because it doesn’t exist. A Twitter friend of mine, who works for Underwriters Laboratories (UL), also mentioned that the system is not UL certified. Again, probably not as important to you as this jamming issue, but something interesting to note.
The camera's motion sensor worked without a hitch, as did the pre-buffer feature. I always received a push notification, and the camera never failed to record a clip when the sensor was triggered or when the doorbell button was pressed. I created an IFTTT applet to have a D-Link Smart Switch turn on a lamp whenever the doorbell button was pressed, and it worked without fail, as did my Alexa voice command to display the Ring Pro's live stream on my TV using an Amazon Fire TV Stick and Amazon Echo.
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When we reviewed the original Ring Video Doorbell three years ago, it earned high marks for its easy installation, sharp video quality, and motion detection, but was dinged for its middling audio quality, lack of on-demand video, and short battery life. With the new Video Doorbell Pro ($249), Ring has addressed all of these gripes and added some handy features including 1080p video, custom motion zones, pre-buffering to capture what was going on before the motion sensor was triggered, support for Alexa voice commands, and interoperability with other smart devices via IFTTT. All this earns it our Editors' Choice for video doorbells.
You can also disarm the system from the app, but in a break from convention, Ring does not offer a key fob for arming and disarming the system. Geofencing that would automatically arm and disarm when you leave and return isn’t supported either. Harris said those were conscious design decisions. “What it came to was security,” Harris said. People said ‘Hey, I want this to automatically disarm my security system when I get close.’ The question then becomes: How close? And is it really you with your phone? Or did someone pick it up at the park, find your address, drive to your house, and let themselves in?”
When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.
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