When you add the keypad, you’re asked to come up with a four-digit PIN that you’ll use to arm and disarm the system. If you opt in to professional monitoring, you’ll also need to come up with a verbal passcode that you’ll use to identify yourself as an authorized user when the monitoring service calls (so be sure to provide this information to your secondary contact, as they’ll need it as well).
So what happens if an Alarm is triggered? If an event is detected, you will get an email and an instant push notification to your phone which you can swipe to open the Nest App. From the Nest App, you can see which sensor triggered the alarm, and you will be presented with two options: call the police or turn the alarm off. If you have a Nest Cam, you will be able to view footage from the event simultaneously. If you have multiple Nest Cams, you can swipe through to a view a live feed from all of your cameras. If you’re subscribed to Nest Aware, the Sightline feature will bookmark the event so next time you access your camera’s timeline, you’ll see a red bar. Tap on the red bar to review the footage of the event. Of course, while all of this is happening, your siren will sound.
If you have signed up for 24/7 professional monitoring, you may need a permit to dispatch emergency services. After signing up for Ring Protect Plus, you’ll get an email from our dedicated Permits Team so you can have everything you need to apply for your permit. In some cases, our team will handle the entire permitting process, but for others, we’ll walk you through every step to help you get your permit as quickly as possible.
While the August doorbell offers a more symmetrical picture with no barrel distortion, it doesn't support IFTTT integration like the Ring Pro does, and Ring's monthly cloud fees are a bit more affordable. As such, the Ring Video Doorbell Pro is an Editors' Choice for smart doorbells. The SkyBell HD is another top pick, and offers features that Ring doesn't, such as color night video, free cloud recording, and compatibility with Nest smart home devices.
When you press the doorbell button a chime sounds, the camera begins recording, and a push alert is sent to your phone. As with the Ring Floodlight Cam, you have to subscribe to a service plan to view, share, and download recorded video. The Protect Basic Plan is $3 per month or $30 per year and gives you 60 days of cloud storage per camera and full access to all of your videos. For $10 per month or $100 per year, the Protect Plus Plan gives you everything from the Basic Plan for an unlimited number of cameras, and you get a lifetime warranty (the warranty period is normally one year). By way of comparison, the August Doorbell Cam Pro subscription costs $4.99 per month or $49.99 per year for access to 30 days worth of video.
By removing the battery, Ring has been able to make the Ring Video Doorbell Pro a bit slimmer and smaller than its first- and second-generation models. The Pro measures 4.5 inches x 1.85 inches x 0.8 inches (11.4 centimeters x 4.7 centimeters x 2.0 centimeters). That’s 6.7 cubic inches (108 cubic centimeters) versus 13.6 cubic inches (223 cubic centimeters) for the Ring Video Doorbell 2—an impressive reduction in volume of more than half.
As far as actually using the Video Doorbell 2, my experience was largely positive. The video that’s streamed live from the doorbell is bright and has decent resolution, and the IR sensors around the camera make it possible to see visitors at night, too. Connecting to the camera through the smartphone app was quick, even if I wasn’t home and had to use LTE, and the two-way microphone and speaker made it possible to talk to visitors directly. I was even able to view the camera’s feed on Amazon’s Echo Show — though it doesn’t support two-way audio, and I had some trouble connecting to the camera at times.
The other thing of note is its lack of smart home partners. Despite being owned by Amazon, Ring's system doesn't work with Alexa or any other major smart home platforms. If you want to arm and otherwise get the status of your home security system via voice commands, the Ring Alarm Security Kit isn't the right option for you. Ring does specify in its support section that it's working on these integrations for a future release.
My home lacks any sort of doorbell wiring, so the Video Doorbell 2’s battery-powered features appealed to me. To install it, I drilled two holes into the brick around my door, used the angled bracket provided in the box with the Video Doorbell 2 to angle it toward the doorway, and then mounted the actual doorbell to that. (A flat bracket is also provided.) The whole install process took about 10 minutes, since I didn’t have to actually wire anything up. If you have a more complicated setup, Ring provides video tutorials to walk you through it.
You can also disarm the system from the app, but in a break from convention, Ring does not offer a key fob for arming and disarming the system. Geofencing that would automatically arm and disarm when you leave and return isn’t supported either. Harris said those were conscious design decisions. “What it came to was security,” Harris said. People said ‘Hey, I want this to automatically disarm my security system when I get close.’ The question then becomes: How close? And is it really you with your phone? Or did someone pick it up at the park, find your address, drive to your house, and let themselves in?”
Next, they have plans to sell a Ring Smoke & CO Listener that listens for the sound of your smoke detector then sounds your siren and sends an alert if anything is detected. Keep in mind that this is not a smoke detector, but rather a device that will supplement your current smoke alarm system. As already mentioned, you can also buy the First Alert Z-Wave Smoke/CO Alarm, which will connect to your Ring Alarm system.
After I finished installing this device I found myself having issues with it for the first 3 days where sensors will go offline for no reason almost every day; suddenly after day 4 maybe, all of the issues disappeared and the system was now working like a well-oiled machine. I reached out to Ring support team and they informed me that there was an automatic update that the brain device was going to perform on its own and that would solve all of the issues I was experiencing. They were indeed 100% correct, after just a few days the system was doing exactly what it was supposed to be doing all along. No issues, no dropped devices, a happy customer here now. If you end up choosing this system and experience issues during the first 3-4 days, please wait a few days for your system to automatically update itself to the latest software and you’ll see the issues magically go away.
abode uses the abode app. If an event occurs, you will receive a notification on your phone. From the app, you can decide how to respond to events. You can review video footage, notify the police, the monitoring center, or even your family. You can also view sensor history and manage your rules. For example, you can create a “coming home” rule that turns on the lights and unlocks the door. And of course, you can use the app to arm and disarm the system.
The abode Gateway is responsible for communicating with and controlling all connected devices. Compared to Nest Secure, abode offers a wider array of equipment. Unfortunately, their equipment isn’t as modern looking as Nest’s nor do they offer any multi-purpose devices. However, they do sell everything you need to secure your home. Each Gateway can support up to 150 connected devices and up to six IP Streaming Cameras.
When you arm or disarm the system, the keypad and the base station play a female voice that informs you of the system’s status (the keypad’s speaker is unfortunately subdued). LEDs on both devices provide visual feedback as well, although only the base station gives you a constant visual cue as to the system’s status: Blue for unarmed, red for armed.
Given the plethora of user-friendly and accessible security systems out there, there’s no shortage of good options. One of our favorite systems comes from Ring, a global home security company owned by Amazon. While its offerings may not be as flashy as those from Nest, which was acquired by Google’s parent company Alphabet in 2014, Ring is a relatively simple and affordable home security option. Wi-Fi-enabled, it easily mounts on walls or flat surfaces and can be set up in less than an hour. Pair this with the company’s diverse product line and excellent customer service, and you have a system that will work hard for your home (without you having to work too hard yourself).