After I finished installing this device I found myself having issues with it for the first 3 days where sensors will go offline for no reason almost every day; suddenly after day 4 maybe, all of the issues disappeared and the system was now working like a well-oiled machine. I reached out to Ring support team and they informed me that there was an automatic update that the brain device was going to perform on its own and that would solve all of the issues I was experiencing. They were indeed 100% correct, after just a few days the system was doing exactly what it was supposed to be doing all along. No issues, no dropped devices, a happy customer here now. If you end up choosing this system and experience issues during the first 3-4 days, please wait a few days for your system to automatically update itself to the latest software and you’ll see the issues magically go away.
The camera's motion sensor worked without a hitch, as did the pre-buffer feature. I always received a push notification, and the camera never failed to record a clip when the sensor was triggered or when the doorbell button was pressed. I created an IFTTT applet to have a D-Link Smart Switch turn on a lamp whenever the doorbell button was pressed, and it worked without fail, as did my Alexa voice command to display the Ring Pro's live stream on my TV using an Amazon Fire TV Stick and Amazon Echo.
All the components in the Ring Alarm system use Z-Wave Plus radios and support Z-Wave’s S2 security framework, but Harris told me there’s also a ZigBee radio onboard as well as some other surprises that aren’t discussed in the user manual. “You’ve got Wi-Fi, you’ve got LTE, you’ve got Z-Wave, you’ve got ZigBee….” Harris said. “I’m sure people will open it up and see there’s another radio in there that’s not turned on yet. There’s an awful lot going on in there.”
Once devices are added, you can create rules through abode’s built-in automation engine which they call CUE. CUE works similarly to IFTTT in that you can create rules in an ‘If This Then That’ format, but it takes things a step further by allowing you to create an optional condition. For example, if the front door is closed, lock the front door, but only if it’s dark outside.
Right now, abode reigns supreme due to the number of integrations they offer, the variety of security sensors, and the fact that it’s an open platform not tied to Google (Nest) or Amazon (Ring). I would give Ring second place due to cost, and it’s bumped iSmart off of my list of recommended self-monitored security systems. My only gripe is that it doesn’t integrate well with its own camera system. Nest takes third, but I would still recommend it. It’s a beautiful system, easy to use, and thoughtfully designed. That said, if Ring raised the bar on their camera integrations, launches an indoor camera, a flood sensor (coming soon), and a glass break sensor, it might just become the system to beat.
Ring offers a wide variety of doorbell and exterior security lighting features that range in price from $99.99 to $499.00, as well as plenty of accessories for them that range in price from $10.00 to $49.00. These accessories include options such as a solar panel, ring chime, quick release battery pack and more. And, they have two monthly video recording packages that range from $3.00 per month ($30 annually) to $10.00 per month ($100 annually).
When you arm or disarm the system, the keypad and the base station play a female voice that informs you of the system’s status (the keypad’s speaker is unfortunately subdued). LEDs on both devices provide visual feedback as well, although only the base station gives you a constant visual cue as to the system’s status: Blue for unarmed, red for armed.
Ring lacks third-party integrations. The Base Station communicates with Z-Wave and Zigbee, and I’ve confirmed those protocols were added for a reason, but they haven’t taken advantage of them. The system supports the First Alert Z-Wave Smoke/CO detector which is also compatible with the Ring Response service. Soon, it will also work with the Dome Siren. But that’s it. Ring currently lacks an IFTTT channel and even an Alexa integration, which is odd as Ring is owned by Amazon.
The biggest physical difference between the Doorbell 2 and the original is the new, slide-out battery. With the first model, recharging the battery required removing the entire doorbell from the frame and plugging it in for five to six hours. The new, removable battery (which looks like something you might find in a DSLR or camcorder) is much easier to charge: you just remove the front panel of the doorbell (a security screw underneath needs to be removed with the included screwdriver first), slide the battery out, and plug that into a Micro USB cable. Charging still takes five or six hours — it’s a hefty, 6,100mAh battery and this doesn’t have any quick charging features you might find on a smartphone — but the modularity of this design means you can buy a second battery and put that in to keep your doorbell functional while the other charges. Ring provides one battery in the box, but you can buy spares from Ring’s website for a reasonable $20.
The upshot: When that sketchy person comes to your door asking for “charitable donations,” you can compliment his appearance—nice prison tats!—and tell him you’re too busy to talk right now. Who knows, maybe you’re feeding your Belgian Malinois attack dogs. Or are you? The robber will never know that you’re actually speaking to him from a restaurant. In another state.
All these new DIY systems pretty much rely on cellular and/or Wi-Fi. It seems that although it makes things more accessible, cheaper and easier to install, that’s where most of the glitches, or inconsistent alarm notifications come from, right? But in general it’s good that these systems have been made available for us all to choose from. Thank you for helping us navigate all the choices.
Watch over your home from your phone, tablet or PC with the all-new Ring Video Doorbell 2. The latest version of Ring’s iconic Video Doorbell features an innovative design packed with advanced security features. With 1080HD video, two interchangeable faceplates and a quick-release rechargeable battery pack, the new Ring Video Doorbell 2 makes monitoring your home even easier than before. Get instant alerts when people press your Doorbell or trigger the built-in motion sensors, and see, hear and speak to visitors from your phone, tablet or PC.