All the components in the Ring Alarm system use Z-Wave Plus radios and support Z-Wave’s S2 security framework, but Harris told me there’s also a ZigBee radio onboard as well as some other surprises that aren’t discussed in the user manual. “You’ve got Wi-Fi, you’ve got LTE, you’ve got Z-Wave, you’ve got ZigBee….” Harris said. “I’m sure people will open it up and see there’s another radio in there that’s not turned on yet. There’s an awful lot going on in there.”
Aside from the obvious value proposition, Ring’s big pitch for the Alarm system is its simplicity. Though it has all of the features necessary for a proper home security system – professional monitoring, battery and cellular backup for the event of a power loss – installing the Ring Alarm in my home took less than 20 minutes and involved following the app’s instructions to get the base station on my Wi-Fi network and register each included piece. Cleverly, Ring presets the included motion detector, contact sensor, and range extender to pair with the hub that’s in the box, so getting them set up is just a matter of pulling the battery tab to wake them up and waiting a moment for the app to find them.
Ring’s sensors operate on battery power, the keypad and base station come with AC adapters, and the Z-Wave range extender plugs directly into an AC outlet. All three of those components have battery backup, so the system will continue to operate in the event of a power outage. The base station connects to your home network via hardwired ethernet or Wi-Fi. A Ring Protect subscription activates an LTE module in the base station that will keep the system connected to the internet if your broadband connection goes down. You can even run the keypad on battery power full time if you choose, since most homes don’t have AC outlets right next to doors. An LED will tell you when the battery needs to be charged.
From what I understand, it’s not so much a matter of just buying a device, but also programming it to the exact frequency that matches your alarm system. (Which makes an interesting case for not using a security sign, but that’s another debate.) That said, a really good signal jammer can cost upwards of $1,000, and as CNET pointed out, they would still have to smash a window or break down your door. The guy who wants money for his addiction isn’t going to spend the money and effort needed to pull off a jamming heist. Of course, if you are a public figure or might be the target of a more complex attack, I would suggest looking into a wired alarm system.
Ring is a Wi-Fi connected doorbell and exterior lighting security system that was recently purchased by Amazon. They don’t offer any type of home automation features; however, their system is compatible with many third-party smart home systems. However, Ring has announced that they will soon be adding interior home security and environmental protection features to their current lineup.
Second, Ring sells a contact sensor. The two-piece sensor can be placed on doors or windows and will notify you of open/close movements. Third, they sell a pet-friendly motion detector. Fourth, they sell a range extender. The range extender is the only sensor that requires AC power, but it also includes 24-hour battery backup. The Range Extender is used to boost the signal emitted by your Base Station to help eliminate dead zones.
The Ring Alarm starter kit is one of the most affordable security systems available. For $200, you get a wireless base station, a keypad for arming and disarming the system, one entry sensor, one motion sensor and a Z-wave range extender. I would have liked the kit to include at least two entry sensors since there's typically more than one point of entry to every dwelling, but you can purchase additional entry sensors for $20 a piece.
When you attach the Ring Video Doorbell Pro from Ring to your existing hardwired doorbell, you are able to monitor your front door area using your mobile device. The Ring Doorbell Pro features 1920 x 1080 resolution for high-quality images, and it has built-in IR LEDs for use at night or in low-light conditions. The camera has a 160° field of view for a wide coverage area, and integrated 2-way audio allows you to listen and respond to those you are monitoring
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On the downside there is no way to enable/disable video motion detection clips in sync with the armed status. I only want certain cameras to record when armed stay or away. They really need the option to tell the cameras when to record and when not to record. Other than that the 2-way camera communication is spotty at best, but not really a feature that’s important to me. Adding live video to the online access would be a BIG plus too (currently you can only access the cameras through the app).
As soon as the alarm is tripped you will receive 2 phone calls (one on each registered number), if no one answers they will immediately dispatch the police. The approximate time for the police to be dispatched from the moment your alarm goes off to the time they call a dispatcher is about 4 minutes (that includes the time to complete the 2 call attempts made to you). Police will be dispatched with a description of the zone that triggered the alarm (ex: living room motion).
If you have signed up for 24/7 professional monitoring, you may need a permit to dispatch emergency services. After signing up for Ring Protect Plus, you’ll get an email from our dedicated Permits Team so you can have everything you need to apply for your permit. In some cases, our team will handle the entire permitting process, but for others, we’ll walk you through every step to help you get your permit as quickly as possible.
Never wonder who’s knocking at your door again. With the Ring Doorbell, you’ll receive alerts when your doorbell is pressed or motion is detected, allowing you to hear and interact with visitors. In addition to acting as a two-way communication device for your front door, it works as a security system; you can set motion detection zones from five to 30 feet outside your door. The sensor is quite sensitive, so it’s probably best to set its range and awareness levels as low as you’re comfortable with. If you’re willing to venture off Amazon (and pay a little more), the Nest Hello doorbell is another favorite option that works with Alexa.
I’m confident that if Ring were a closed system—hardwired to my home network, and not at the mercy of Wi-Fi and smartphone connections—signal reliability would be a non-issue. But we’re in the wild, wild west of cloud-connected smart-home devices. The Internet of Things (ugh—that word!) is riddled with weak links, and neither Ring nor its smart-home brethren can control the infrastructure’s frequent unpredictability.
It catches us leaving for work every day and coming home. It catches me when I go to fill the bird feeders. I’ve not had it miss any movement that I’m aware of. If you have motion sensors on, expect more notifications than you think you will get. As said, you’ll get the two from nightfall and sunrise. Plus I get two from me departing for work and my husband departing plus 2 more for each of us coming home. Add on more for checking the mail and anything you may do in the yard. This is where not being limited on storage size is handy. The cloud storage is $30 per year and it keeps videos for 6 months. It doesn’t say anything about size so having these extra videos doesn’t bother me. I find the video quality to be great and I can easily identify who is at the door night and day.
I started with the extra power pack that gets installed inside and connected to your door chime. It was the more complex part of the installation and involved a very tall ladder but it went well. I was impressed that the ring doorbell came with everything you need to install it – including the drill bit AND a screw driver. It even has extra bits you MIGHT need (like extensions wires and extra screws). I also really appreciated how everything was in separate baggies for which part of the install you were doing and was very well labeled (extras were labeled as extras, pro kit wires in one bag, doorbell wires and screws in another). I was unable to fit the power kit inside my chime housing but it doesn’t look bad attached to the wall just outside the chime housing (see picture). It’s just a bit larger than a matchbox.
Ring Alarm doesn’t support smart lighting controls, door locks, thermostats, garage-door openers, or other common smart home products today, and there’s a very short list of supported third-party products. But it lacks nothing needed to support those and similar devices down the road. And in an interview with Ring Solutions president Mike Harris earlier this week, I learned that’s exactly what Ring intends to do.
Below the Live View button is a series of feature buttons. Event History takes you to the same events list that you'll see in the My Devices screen; Device Health lets you check voltage, Wi-Fi signal strength, and system status; Linked Chimes is where you go to pair the doorbell with an external plug-in Ring Chime ($29) or Chime Pro ($49); and Motion Settings lets you adjust motion sensitivity, set up motion zones, and create a motion schedule that determines when motion alerts are active.
Home security systems have been around for decades, providing a way to have your home monitored for intrusions and emergencies while you’re away or sleeping. But traditional home security systems have required professional installation, costly subscription plans, and long-term contracts that lock you in to the service. They’ve not been practical to move from home to home or for use in apartments.
But those were only best-case scenarios. Throughout real-world testing with visiting strangers as well as staged testing with friends, I oftentimes experienced very long latencies between the button press and a phone notification. Sometimes the lag would last up to three or four seconds. And sometimes I wouldn’t receive any smartphone notification at all. Case in point: the hapless pizza delivery guy who pressed the Ring button two times before giving up, and calling my phone.
Also, this is not a miracle product. It will only work as well as your internet connection. That means a little lag if you’re on a cable connection at peak times. There are a few times I’ve had the video come up in laggy and weirdly pixilated forms that took a second to work out. I’ve also noticed our voice connection is VERY quiet. As in, the person at the door can barely hear the person on the phone, so I consider that feature a bit useless. We managed to scare our cat sitter from the other side of the country and greet my mom, but I wouldn’t rely on it for communicating with people often. We managed to talk to our lawn service but we had to yell into the phone and they had to ask us to repeat ourselves a few times. Also we live on such a busy road that there is a lot of noise which makes the video sound very choppy. So again, I just consider this feature a novelty and not something to rely on.
UPDATE: 1 Year-On. We have had the Ring Pro for One full year now. I've also added two of the chime accessories. I'm just as happy with it now as I was when I wrote this review. We tried to trouble shoot the sound a few times and still have had no luck with it. I think my unit might just be defective in that area. However I still think if this was advertised as a camera only, it would be 100% worth the price and 5 stars. I did have someone point out the sticker over the ring might be the cause of our sound problem, removing it didn't help.
Hi Rose, I’m intrigued that you have a traditional alarm system but also one of these new wireless versions. Are they integrated? Can they be? I haven’t looked at the Ring, abode, and Nest systems because I have am old-fashioned standard system that came wired into my home. I’d love to integrate it with my Ring cameras and doorbell cam, or even get one of the new wireless voice-activated bases or keypads. Can that be done with any system today?
One of the first things I did on the Pro was to draw the precise area I wanted the camera to monitor for motion. This process is done in the mobile app, using your finger, and allows you to highlight a sidewalk but ignore the street or an area where, perhaps, you have a wind chime hanging. As you can see above, I highlighted my entire entryway, sidewalk, and driveway. The street is eliminated completely.
When Ring worked as advertised, it delivered on all its promises. I never had any suspicious characters press the button, but I blew my neighbor’s mind when I communicated with her—quite easily, through the doorbell—while I was on vacation in wine country, 80 miles away. Unfortunately, I couldn’t help her get into her house (she had locked herself out), but it was a striking illustration of what Ring can do.