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I blame spotty home Wi-Fi for this particular performance problem. It’s not necessarily Ring’s fault that my Wi-Fi network is a weak link in its communication chain, but this is a product that relies on home Wi-Fi to work in the first place. The problems I suffered reveal an intrinsic, inescapable weakness in Ring’s workflow, and should remind us that all Internet-connected home appliances are only as strong as the weakest link in their networks.
This, according to Siminoff, is one of Ring’s key differentiators over home security industry stalwarts like ADT. He repeatedly called ADT and its ilk “marketing companies” on our call, whereas Ring is a product and “mission” company. The goal of most home security providers is to market safety and security and sell that marketing as a product with a lucrative recurring subscription, is the implication, whereas Ring is focused on an overall goal of making neighbourhoods more secure, per Siminoff.
Aside from the obvious value proposition, Ring’s big pitch for the Alarm system is its simplicity. Though it has all of the features necessary for a proper home security system – professional monitoring, battery and cellular backup for the event of a power loss – installing the Ring Alarm in my home took less than 20 minutes and involved following the app’s instructions to get the base station on my Wi-Fi network and register each included piece. Cleverly, Ring presets the included motion detector, contact sensor, and range extender to pair with the hub that’s in the box, so getting them set up is just a matter of pulling the battery tab to wake them up and waiting a moment for the app to find them.
I can see why you’re confused because really any of these three options will do everything you want and more. Is it important to you that your security system and camera use the same app? If so, maybe eliminate abode from the list. You can use the outdoor Nest Camera with abode, but it isn’t a great experience. If you want an outdoor camera that can record continuously and not just based on motion, that would be Nest Cam. If you don’t mind if the camera only records events and as you said, want a system without “big monthly charges,” Ring is probably the best choice for you. They recently launched an indoor camera, you could then add a video doorbell (ideal) or one of their outdoor cameras to your porch. You will need five contact sensors in total. Ring Alarm will include a mobile app for you to review footage and you can expand the system down the road if needed. As it just launched and based on Ring’s history of product support, the chances that it will be outdated soon are very slim.
Ring’s sensors operate on battery power, the keypad and base station come with AC adapters, and the Z-Wave range extender plugs directly into an AC outlet. All three of those components have battery backup, so the system will continue to operate in the event of a power outage. The base station connects to your home network via hardwired ethernet or Wi-Fi. A Ring Protect subscription activates an LTE module in the base station that will keep the system connected to the internet if your broadband connection goes down. You can even run the keypad on battery power full time if you choose, since most homes don’t have AC outlets right next to doors. An LED will tell you when the battery needs to be charged.
For doors especially, I much prefer sensors that can be embedded into the door and doorframe, so they’re completely hidden. As I mentioned earlier, Nest really innovated on this front, embedding pathway lights and secondary motion sensors into its Nest Detect sensors. Ring sensors have an LED that lights up when activated, and the base station (but not the keypad) will chirp when a sensor is activated, but that’s about it. But it’s worth noting that a basic Nest Secure system costs $499 to the Ring Alarm’s $199, and Nest Detect sensors cost $59 each where Ring’s cost just $20 (extra Ring motion sensors are priced at $30 each).
The base station connects to Ring Alarm devices using Z-Wave Plus. In theory, it could also connect to third-party devices using the same as well as Zigbee, Wi-Fi, and Bluetooth; however, it cannot currently connect to other devices besides the First Alert Smoke and Carbon Monoxide Alarm. Like abode and Nest, Ring’s Base Station includes battery backup, an integrated siren (104db), and a cellular chip which you can activate by paying just $10 per month. Finally, while you can connect to the Base Station via Ethernet, it’s not required.
This works well. The install is easy. I have one very major complaint. The blurb on Amazon does not explain that you have to pay for a cloud subscription to store and retrieve the short videos of motion events. The promotional material and install instructions are structured such that you do not catch this ¨gotcha" until the unit is installed and you use it for a day or 2. There is no provision to store these videos locally on your own computer. I am giving this just one star because they are not up front about the need for a paid subscription and the lack of a local event video storage option.
This Honeywell wireless push button is compatible with This Honeywell wireless push button is compatible with Honeywell 200 Series wireless door chimes; RCWL200A and RCWL210A. All Honeywell wireless push buttons ship with 1 battery. The plastic housing is rain tight and UV resistant. This wireless push button includes an LED which lights for verification when a signal has ... More + Product Details Close
Third, Nest Guard has a voice. Of course, it’s no Google Home, but it will provide useful information. For example, when you arm your system, there is an arm delay which allows you to exit your home without setting off the alarm. Instead of an annoying beep that continues until the system arms, Nest Guard uses a friendly voice to tell you how much time you have left.
All the components in the Ring Alarm system use Z-Wave Plus radios and support Z-Wave’s S2 security framework, but Harris told me there’s also a ZigBee radio onboard as well as some other surprises that aren’t discussed in the user manual. “You’ve got Wi-Fi, you’ve got LTE, you’ve got Z-Wave, you’ve got ZigBee….” Harris said. “I’m sure people will open it up and see there’s another radio in there that’s not turned on yet. There’s an awful lot going on in there.”
I’ve enjoyed reading your summaries for over a year. I initially had my mind set on Abode after removing iSmartAlarm and SimpliSafe (previous generation) from consideration. I had an Abode package all set and nearly pulled the trigger on a purchase. However, after coming across Ring and reading your review multiple times, I ultimately went with Ring. What won me over was the package being offered by Costco that has six door/window sensors. When I priced out what Abode would cost to have comparable coverage, Ring clearly won out. I don’t need any integrations or automation, thus I don’t feel I’m losing out on those aspects by selecting Ring over Abode.
I opened the app, tapped Set Up Device, selected Doorbells, and selected the Pro from the list of choices. I named the device, entered my address (optional), and hit Continue. At this point you can play an instructional video if you're having difficulty. Next I was asked what type of bell my existing doorbell uses (mechanical, digital, none) and was prompted to press and release the button on the side of the Pro, at which point a voice informed me that I was entering setup mode. I hit Continue and was prompted to navigate to my phone's Wi-Fi settings and connect to the Ring network. I returned to the app and selected my home Wi-Fi SSID, entered my password, and waited around 20 seconds before the doorbell was connected. I attached the faceplate and was finished.
I’m confident that if Ring were a closed system—hardwired to my home network, and not at the mercy of Wi-Fi and smartphone connections—signal reliability would be a non-issue. But we’re in the wild, wild west of cloud-connected smart-home devices. The Internet of Things (ugh—that word!) is riddled with weak links, and neither Ring nor its smart-home brethren can control the infrastructure’s frequent unpredictability.
So what happens if an Alarm is triggered? If an event is detected, you will get an email and an instant push notification to your phone which you can swipe to open the Nest App. From the Nest App, you can see which sensor triggered the alarm, and you will be presented with two options: call the police or turn the alarm off. If you have a Nest Cam, you will be able to view footage from the event simultaneously. If you have multiple Nest Cams, you can swipe through to a view a live feed from all of your cameras. If you’re subscribed to Nest Aware, the Sightline feature will bookmark the event so next time you access your camera’s timeline, you’ll see a red bar. Tap on the red bar to review the footage of the event. Of course, while all of this is happening, your siren will sound.
Installing the sensors was similarly easy: I used the included double sided tape to mount the contact sensor to my front door and the motion sensor to the corner of the downstairs living room in my home. Ring also includes the necessary screws and wall fasteners for a more permanent installation, but the double sided tape was sufficient for my needs. For this review, I added two extra contact sensors (available as $20 add ons) and mounted them on a window and second door in my home. Syncing these with the existing system was just a matter of scanning a QR code on the back of the sensor, which triggered the app to search for it. Ring says that it will preset any additional devices you order at the same time as the Alarm starting kit, which would make setting them up as seamless as the in-box sensors.
Unlike the other options, Ring cameras don’t integrate with the security system. Sure you can monitor them all using a single mobile app, but there is no “if this, then that” relationship. If your alarm sounds, your cameras will not record. If your cameras detect motion, they won’t trigger your alarm. However, there is one major benefit to using Ring cameras: If you pay $10 per month, you will gain access to cloud storage and professional monitoring with cellular backup.
The Ring system offers many different types of cameras; which one (or ones) you choose will depend on your unique configuration needs. The Ring Stick Up Cam is a fairly versatile option, letting you monitor both indoor or outdoor areas in 1080p HD video. It can also rest on a flat surface or be mounted to a wall or ceiling. Like the Ring Doorbell, this camera allows two-way talk, so you can see and speak to whoever’s on the other end of the lens using your phone or connected device.
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When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.