You’ll need to connect the Pro to a doorbell transformer that supplies 16- to 24 volts of AC power. If your home already has a wired doorbell, it’s probably at this voltage, but you’ll need to check. And not every home has doorbell wiring. If yours doesn’t then you’ll need to install power at your porch (or get an electrician to do it) if you want to use this.
If a monitored door or window is left open when you arm the system, Ring Alarm will warn you, but give you the opportunity to push an illuminated button on the keypad to bypass that sensor. You’ll get a similar warning and opportunity when using the app to arm the system. The sensor will remain bypassed until you disarm the system again. It’s a convenient feature: If you left the upstairs window open, for example, but are in too much of a rush to run up and close it, you can take a calculated risk and secure the rest of the home.
P.S. My house was broken once when we was abroad, without breaking a door or a window. In fact, the thieves entered thru the front door without breaking anything – the lock was just magically opened. Because we know we didn’t lose any key, the assumption is that they used lock picking technique or a lock picking gun (https://en.wikipedia.org/wiki/Snap_gun) – So I don’t think it’s good to assume thieves are dumb (But i’m not in the USA so maybe you have different kind of thieves ;-] )..
Getting this much capable home security hardware for $199 is an absolute bargain (the system became available for purchase today). Adding door/window sensors for $20 each and motion sensors for $30 is an absolute bargain. Paying $10 a month for professional monitoring and video storage in the cloud for an unlimited number of Ring security cameras is an absolute bargain. Ring Alarm will be a huge hit with people looking for a straightforward, easy-to-use home security system.
Aside from the app and the keypad, there isn’t currently another way to set the system. In comparison, Nest’s system can be set via key fobs, which are quicker and easier than punching in PIN codes or opening an app, or voice through the Google Assistant. Ring says that integration with Alexa will come down the road, but it is not available at this time.
The other major part of the Ring Alarm kit is the 5.9 x 3.9 x 0.9-inch keypad, which can also be laid flat or hung on the wall. The keypad has 12 backlit number buttons, as well as three other buttons for quickly arming and disarming the system (though it's also possible to do so from the Ring app for iOS and Android). The buttons are plastic and easy to clean, and by default, they chime when pressed. I like that the keypad is handheld, but I still much prefer the rubberized remote keypad offered by SimpliSafe.
I blame spotty home Wi-Fi for this particular performance problem. It’s not necessarily Ring’s fault that my Wi-Fi network is a weak link in its communication chain, but this is a product that relies on home Wi-Fi to work in the first place. The problems I suffered reveal an intrinsic, inescapable weakness in Ring’s workflow, and should remind us that all Internet-connected home appliances are only as strong as the weakest link in their networks.
Burglars typically start these capers by ringing the doorbell to determine if anyone’s home. The Ring Video Doorbell, thanks to its built-in video camera with two-way communication, directly addresses this nefarious use case by making the bad guys think you’re always at home. There’s also a motion alert feature that let’s you see who’s come to the door, even if they never press the doorbell button.
Just like with Wi-Fi, the Ring platform is at the mercy of smartphone conventions it can’t control. I can’t tell you whether the video screen delays are due to poor coding in Ring’s app, performance problems with my LG G4 smartphone, or hiccups in my phone’s Wi-Fi or 4G connectivity. But the bottomline is that simply getting to the video chat screen can be a long, frustrating experience. In a perfect world, I’d be able to launch the video chat display directly from the notification shade—and do so quickly. But Ring doesn’t have actionable notifications access.
System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.
That’s convenient for a number of reasons: it’s easier to install a Video Doorbell 2, and it has more options for its placement than one that has to be installed where the wiring is. But don’t be fooled: the Video Doorbell 2 is not the kind of product that can be installed and then easily removed and swapped to a different door or area. This is very much a permanent installation, which means it likely won’t work for renters.
Like the hardware, Ring’s Protect Plus service is significantly less expensive than other options. It costs $10 per month and has no long term contract commitments. Nest offers a similar service, but it starts at $19.99 per month with a three-year contract and jumps to $29.99 per month if you opt for no commitment. ADT, one of the largest traditional home security services, has plans that start at $28.99 per month and requires a three-year commitment.
You have 2 alarm modes: home and away. Using the app you get to chose which sensors will trip home mode and away mode; to be a little more specific, in the app you can select a sensor and check a box next to away and a box next to home if you want it to trip the alarm even if your alarm is active in “home mode” such as when you’re sleeping at night, where motion sensors inside won’t trip the alarm, but doors or windows opening will do so. You can also select a motion sensor and select a lower sensitivity level in case you have pets. You can do all this from the app even away from home.
I started with the extra power pack that gets installed inside and connected to your door chime. It was the more complex part of the installation and involved a very tall ladder but it went well. I was impressed that the ring doorbell came with everything you need to install it – including the drill bit AND a screw driver. It even has extra bits you MIGHT need (like extensions wires and extra screws). I also really appreciated how everything was in separate baggies for which part of the install you were doing and was very well labeled (extras were labeled as extras, pro kit wires in one bag, doorbell wires and screws in another). I was unable to fit the power kit inside my chime housing but it doesn’t look bad attached to the wall just outside the chime housing (see picture). It’s just a bit larger than a matchbox.
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