For doors especially, I much prefer sensors that can be embedded into the door and doorframe, so they’re completely hidden. As I mentioned earlier, Nest really innovated on this front, embedding pathway lights and secondary motion sensors into its Nest Detect sensors. Ring sensors have an LED that lights up when activated, and the base station (but not the keypad) will chirp when a sensor is activated, but that’s about it. But it’s worth noting that a basic Nest Secure system costs $499 to the Ring Alarm’s $199, and Nest Detect sensors cost $59 each where Ring’s cost just $20 (extra Ring motion sensors are priced at $30 each).
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The system was quite easy to install. Having six sensors to place seems like a lot, until you realize you can’t cover everything though you can certainly cover enough. I found the system to be very responsive whenever it was armed or a sensor was set off (both the app and e-mail notifications were received mere seconds after an event). This is in marked contrast to a non-Ring security camera I use to monitor the entrance that can take several minutes or longer to send me notifications. The siren too was fairly loud, as I found out one early weekend during testing.
The Ring Pro delivered very sharp 1080p video in testing. Daytime video was clean with rich colors, and night vision video was well lit with good contrast and remained sharp out to around 20 feet. There was noticeable barrel distortion around the edges, but people and objects appeared normal. Two-way audio was loud and clean, unlike the original Ring Doorbell which would become garbled on occasion.
There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
One of the first things I did on the Pro was to draw the precise area I wanted the camera to monitor for motion. This process is done in the mobile app, using your finger, and allows you to highlight a sidewalk but ignore the street or an area where, perhaps, you have a wind chime hanging. As you can see above, I highlighted my entire entryway, sidewalk, and driveway. The street is eliminated completely.
This bundle is a pretty comprehensive home security system, but the one thing it doesn't include is a camera. You can add Ring Video Doorbell or Ring Spotlight Cam to it, and both will integrate seamlessly with the pieces in this kit. The motion sensors in Ring's cameras will trigger the alarm in the base station, while also giving you video evidence in case of a break-in.

Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
If a monitored door or window is left open when you arm the system, Ring Alarm will warn you, but give you the opportunity to push an illuminated button on the keypad to bypass that sensor. You’ll get a similar warning and opportunity when using the app to arm the system. The sensor will remain bypassed until you disarm the system again. It’s a convenient feature: If you left the upstairs window open, for example, but are in too much of a rush to run up and close it, you can take a calculated risk and secure the rest of the home.
At 4.5 by 1.8 by 0.8 inches (HWD), the Ring Pro is slimmer and looks more like a traditional doorbell than the August Doorbell Cam Pro, the RemoBell, and the original Ring. It comes with four interchangeable faceplates (black, bronze, nickel, and white) to match the exterior of your home, a screwdriver, mounting screws and anchors, a Pro Power Kit for connecting to an existing chime box in case your existing doorbell wiring does not provide enough power, extension wires, and illustrated instructions. Ring also sells a battery-powered model, the Video Doorbell 2.

The door/window sensors (also called contact sensors) work pretty well, but the same cannot be said about the motion sensors; they will detect motion after there’s been plenty of movement (if I walk the hallway and enter a room it will not detect, but if I sit for a few seconds moving in the hallway it will detect it then). This is still not a show stopper for me, as I have a dog and don’t plan on buying any more motion sensors, it will be all contact sensors.

“Where we’re going with it is once we know this, we can then do things in our network which include, you know if someone’s walking around your house at 3 AM in the morning and your house is on stay mode, then we can do a different type of alert or sort of raise the alert level on that camera,” explained Siminoff. “And then we do things like deliver presence saying ‘How can I help you, what are you doing?’ and so really taking that presence and that interactivity, and that pre-crime thing that Ring is so good at and take it to the next level by knowing the status.”


Ring Protect retails for $199 for the basic hardware, which is also less than Nest Secure’s $399 entry price. The system also works with all of Ring’s existing products, and will be rolling out support for third-party connected devices over time, too. On its own, it operates as a self-monitored connected security system, sending you alerts while you’re away. The Protect plans starting at $10 monthly include 24/7 monitoring by professionals, as well as unlimited cloud storage for recording from an unlimited number of Ring devices, as well as a 10 percent discount on future Ring hardware purchases.
The Ring Doorbell Camera security system was acquired by Amazon. They currently offer doorbell cameras and exterior security lighting cameras. And according to their website product page, Ring will soon be adding indoor security and environmental protection products to their lineup as well. This is great news based on how popular their current products have become.
You have 2 alarm modes: home and away. Using the app you get to chose which sensors will trip home mode and away mode; to be a little more specific, in the app you can select a sensor and check a box next to away and a box next to home if you want it to trip the alarm even if your alarm is active in “home mode” such as when you’re sleeping at night, where motion sensors inside won’t trip the alarm, but doors or windows opening will do so. You can also select a motion sensor and select a lower sensitivity level in case you have pets. You can do all this from the app even away from home.
Ring cameras will work without a monthly fee, but Ring doesn’t offer any form of free storage beyond a free 30-day trial. Their first plan is Basic which is $3 per month per camera. This plan includes 60 days of cloud storage, video review, and video sharing. Their second plan, Protect Plus, is $10 per month. It covers unlimited cameras including both doorbell and security cameras. This plan also includes coverage for your Base Station. The same $10 per month that provides unlimited cloud storage also provides Ring Response (24/7 professional monitoring) and Cellular Backup.
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Just like with Wi-Fi, the Ring platform is at the mercy of smartphone conventions it can’t control. I can’t tell you whether the video screen delays are due to poor coding in Ring’s app, performance problems with my LG G4 smartphone, or hiccups in my phone’s Wi-Fi or 4G connectivity. But the bottomline is that simply getting to the video chat screen can be a long, frustrating experience. In a perfect world, I’d be able to launch the video chat display directly from the notification shade—and do so quickly. But Ring doesn’t have actionable notifications access.


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