Setting the Ring to away will trigger a customizable countdown timer (from 30 seconds to 3 minutes), to give you time to cancel the alarm or exit the home. It will then push a notification to your phone when the system is armed, as well as announce audibly through the base station and keypad in the home that it has been armed. The system will also push notifications when the alarm is triggered via motion or through an entryway, as well as when it’s disarmed. In my experience, the push notifications were near instant to my device, but I would not want to rely on them in lieu of the professional monitoring, as they would not reach me if my phone had no service or was otherwise inaccessible. The only thing Ring is missing compared to a system from ADT is the ability to detect when a glass windowpane is broken, though it’s worth noting that Nest’s Secure system doesn’t offer this feature either.
Thanks to advances in sensors and other smart home technology, the landscape of home security systems is changing dramatically. It’s now possible to install a professionally monitored system in your home yourself in just a matter of minutes. You can even bring the system along with you when you move to another house or apartment. And the cost for these new systems is far less than traditional home security plans.
Despite our internet running at 300mpbs or faster, our Ring struggles to pick up a solid signal from our router, which is no more than 15 feet from the RING. The several times I've contacted the Ring support team they've been very friendly. They even sent us a signal boosting Chime Pro for free to help with the signal problem. Unfortunately this only made the signal worse according to the support team.
The real failure of this device is its “motion detection”. To illustrate, I’ve attached photos and video. It goes off about every 5 minutes (leaving battery life that lasts 3 days), even for things across the street, even though it’s supposed to have a 5’ range (also attached). The kicker is that it Doesn’t actually catch people coming up to the door. It only shows me coming in our out about 1 in 10 times. I even thought about making a video to show this, but it’s not worth my time for this Piece of junk. Bottom line:
That said, using abode with a Nest Cam is my recommended solution, and integrating the two provides one major advantage: more free storage for your Nest Cams. The major disadvantage is that even if you are a Nest Aware subscriber, abode can only store snapshots. If you want video clips or continuous cloud access, you will need to pay for Nest Aware to access your footage via the Nest app.
As soon as the alarm is tripped you will receive 2 phone calls (one on each registered number), if no one answers they will immediately dispatch the police. The approximate time for the police to be dispatched from the moment your alarm goes off to the time they call a dispatcher is about 4 minutes (that includes the time to complete the 2 call attempts made to you). Police will be dispatched with a description of the zone that triggered the alarm (ex: living room motion).
Our favorite security system for do-it-yourself monitoring and home automation is the $280 Abode Essentials Starter Kit, because not only does it add professional monitoring to your home, but it also works as a smart hub for third-party devices and helps facilitate home automation. But if you're looking for something a little more affordable and dead-simple to set up, Ring Alarm is worth a look.
The base station is also wall-mountable and can be installed on a Wi-Fi network or connected directly to your internet router over Ethernet. It has a 24-hour battery backup plus the ability to connect to an LTE network in the event of a power outage. (The LTE connectivity is available when you subscribe to Ring’s Protect Plus monitoring service and uses AT&T’s network.) Both the keypad and the base station feature colored LED rings to signify if the system is armed or disarmed and have built-in speakers to sound the alarm in the event of an emergency or intrusion.
On another note, I really like this article. It has a lot of good information that I’ve added to my personal research. One thing I like about Abode is that the Chris Carney (a founder) has many years of experience in the security industry. It is open source and seems like it protects user data better. After Google purchased Nest, one can only imagine how they are combining all of that personal data with all of the other personal data they have on us. The on-demand monitoring seems really valuable–I only really need 3rd party monitoring when I’m out of town.
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Whatever connection your doorbell ends up using, Ring recommends having a broadband upload speed of at least 1Mbps, with 2Mbps preferred. That’s typically not a problem with cable modems, but it can present a challenge to DSL gateways. The video doorbell won’t use this uplink connection all the time, it’s active only while you’re streaming video or when its motion detection triggers video capture that’s uploaded to the cloud.
Just as heads-up, customer support from Ring was top-notch. After a week of use, I had an issue with a sensor that wasn’t communicating properly. Fortunately it didn’t trip the alarm (I say fortunate as I wouldn’t want to local police to show up for faulty sensor). A late night call to the Ring customer service, which appears to be U.S. based, helped to resolve the issue. The rep was professional and patient. All told, I’m glad I chose Ring.
The caller from the monitoring service will identify themselves as being from Ring, since that’s who your business relationship is with, but they actually work for a third-party company that Ring contracts with: Rapid Response Monitoring Services. This is a common arrangement for home security systems. Nest, for example, contracts with MONI Smart Security (which is now doing business as Brinks Home Security). Alarm.com is another major third-party monitoring service.
For doors especially, I much prefer sensors that can be embedded into the door and doorframe, so they’re completely hidden. As I mentioned earlier, Nest really innovated on this front, embedding pathway lights and secondary motion sensors into its Nest Detect sensors. Ring sensors have an LED that lights up when activated, and the base station (but not the keypad) will chirp when a sensor is activated, but that’s about it. But it’s worth noting that a basic Nest Secure system costs $499 to the Ring Alarm’s $199, and Nest Detect sensors cost $59 each where Ring’s cost just $20 (extra Ring motion sensors are priced at $30 each).
My Wi-Fi problems notwithstanding, both the doorbell and chime accessory were easy to pair with my wireless network. Just a word of caution: If you’re using a Wi-Fi range extender, make sure to pair the doorbell outside your house, right on your doorstep. This will ensure that Ring finds the extender, and not your router. If you pair the doorbell inside your home, you run the risk of pairing it with your main Wi-Fi router, especially if your router and range extender have different names.
The Ring Video Doorbell Pro offers almost everything you'd want in a smart doorbell. It's fairly easy to install, sports a slender design with interchangeable faceplates, and delivers sharp 1080p video day and night. As with the August Doorbell Cam Pro, the Ring Pro uses pre-buffering technology to show you what transpired prior to a motion trigger, and lets you view live video on an id="354749">Amazon Echo Show device using Alexa voice commands.
The rest of the kit remains relatively standard. The Ring Alarm entry sensors are about a quarter-of-an-inch bigger than SimpliSafe's sensors and don't perform double duty like Nest's large sensors, which also sense motion. They're easy to install with the included mounting hardware and 3M-branded sticky tape, but they seem unnecessarily large and were hard to place so that the magnets would meet each other on both my front door and the back sliding door.
The picture isn’t quite as rosy if you’re also looking for a full-fledged smart home system. Ring Alarm is positively capable of being a great smart home controller. But it’s not that today. And to be fair, Ring isn’t promising that it ever will be—at least not officially. But they wouldn’t have built in Z-Wave, ZigBee, and whatever that third mystery radio is if they didn’t intend to go down that path.
All these new DIY systems pretty much rely on cellular and/or Wi-Fi. It seems that although it makes things more accessible, cheaper and easier to install, that’s where most of the glitches, or inconsistent alarm notifications come from, right? But in general it’s good that these systems have been made available for us all to choose from. Thank you for helping us navigate all the choices.
The most useful product offered by Nest that the Ring system does not have is a connected lock. This tamper‑proof, key‑free deadbolt connects to the Nest app, letting you lock and unlock your door remotely. Users can also create passcodes for family, guests and people they trust, or give them a Nest Tag programmed to let them in only at certain times of the day.
When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.